Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




196 posts

Master Geek
+1 received by user: 6

Trusted

# 140726 18-Feb-2014 20:04
Send private message

Hi!

I have an OLD PAP2T (from when VFX was first launched I think - 7 or 8 years ago). It's setup as follows:

SNAP ADSL
Vigor 120 -> Airport Express (bridge mode)
  -> Airport Extreme (wifi extended) -> PAP2T via ethernet.

In the past, I've used the pap2t from London, so I suspect SNAP isn't the issue.

The phone works fine, mostly. I can pick up the phone, and make a call. I can then call it, and it rings. No issues there.

However, if I leave it for a while (not sure - we don't get many calls :) next day for sure, may be shorter) and someone calls, the phone doesn't ring. I get the emails saying someone called, and voice mail, but no riningin. Pick the phone up, and it's all good again.

I assume a NAT somewhere is dropping the connection and not telling the PAP2T to reconnect. It could be DHCP, tho it dial immediately, so I doubt thats it.

Any ideas how to fix it? The airport express doesn't have a NAT timeout setting, and the pap2t has a NAT Keepalive, but I can't edit line 1.

saying "call WXC" is a valid response :)

Thanks!

Nic






Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


Create new topic
5680 posts

Uber Geek
+1 received by user: 270

Trusted
Geekzone
Lifetime subscriber

  # 989940 18-Feb-2014 20:04
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.





196 posts

Master Geek
+1 received by user: 6

Trusted

  # 990205 19-Feb-2014 10:25
Send private message

PeterReader: Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



Yup.... not overly relevant in this case. But a good idea none the less.




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


 
 
 
 


5468 posts

Uber Geek
+1 received by user: 2542

Trusted
Lifetime subscriber

  # 990214 19-Feb-2014 10:41
Send private message

nic.wise:
PeterReader: Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



Yup.... not overly relevant in this case. But a good idea none the less.

You must always take PeterReader's advise, and a master filter will magically fix your VoIP issues for sure :)

Any SIP ALG option in the Apple router? This sounds like firewall issue. Can you plug PAP2T into AirPort Express directly, rather than the Extreme?




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


266 posts

Ultimate Geek
+1 received by user: 26


  # 990231 19-Feb-2014 10:50
Send private message

Hi Nic,
PM'd you with what we see on our end, you might need to look for SIP ALG's and disable them, and make sure you got the VFX signalling ports forward to the LAN ip address of your pap2t, speficially UDP port range 5060-5065 (don't worry about TCP as this device does not use TCP signalling).

Hope this works.

Edit: Beaten by coffeebaron :(



196 posts

Master Geek
+1 received by user: 6

Trusted

  # 990242 19-Feb-2014 10:57
Send private message

coffeebaron:
nic.wise:
PeterReader: Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



Yup.... not overly relevant in this case. But a good idea none the less.

You must always take PeterReader's advise, and a master filter will magically fix your VoIP issues for sure :)

Any SIP ALG option in the Apple router? This sounds like firewall issue. Can you plug PAP2T into AirPort Express directly, rather than the Extreme?


Thanks @coffeebaron and @grudge - I'll see if I can port-forward from the Express. Problem is, it takes a while to "timeout", so it's a PITA to test!

But I'll give it a go. From a quick google, the airport doesn't so SIP ALG at all.  Might have to go back to the Fritzbox...




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz




196 posts

Master Geek
+1 received by user: 6

Trusted

  # 990252 19-Feb-2014 11:00
Send private message

coffeebaron: 
You must always take PeterReader's advise, and a master filter will magically fix your VoIP issues for sure :)



Do you install on Waiheke? If so, I suspect I'll want a master filter once we get VDSL. :) But first we need to go unconditional on the house :)




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


266 posts

Ultimate Geek
+1 received by user: 26


  # 990328 19-Feb-2014 12:03
Send private message

Pretty sure that Chorus install a master splitter with all VDSL installs (or should do anyway)

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.