[WXC/VFX] VFX Line Charges

Forums › Vodafone New Zealand › [WXC/VFX] VFX Line Charges - Announcement

maverick

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WorldxChange

Topic # 14169 19-Jun-2007 15:21

Good news for VFX and Xnet HSI customers ,

The management team here at WorldxChange (ably led by our CEO Cecil Alexander and Operations Director Paul Clarkin) have decided that effective 1st July customers that have both VFX and a XNet HSI connection, will have the monthly VFX charge waived.

This will be applicable until further notice and applies to first VFX line only.

Billing for VFX of $11.25 for users with non Xnet connections will start as of July 1st.

Phillip Moore
Operations Manager
WorldxChange Communications

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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Master Geek

Reply # 75184 19-Jun-2007 16:42

Great, good news. Thank you.

2 Questions:

What exactly does HSI stand for?

What about the monthly fee for additional lines (I have two).
Are they waived as well, or is it just for the 1st line?

johnr

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Reply # 75185 19-Jun-2007 16:45

Guessing HSI=High Speed internet

ninjabear

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Reply # 75188 19-Jun-2007 17:05

This means

Im on Xnet broadband FS Plan

So Im a bit confused.....

You pay $11.25 for having VFX.You stating that from July 1st onwards it will be wave

Does that mean that if I join VFX I won't need to pay $11.25 a month of having VFX because I have HSI broadband with XNET

But your site says that if u join VFX you won't need to pay $11.25 until 1st July 2007 .So from August onwards you will need to pay $11.25?

maverick

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WorldxChange

Reply # 75189 19-Jun-2007 17:06

Andy_Walker: Great, good news. Thank you.

2 Questions:

What exactly does HSI stand for?

What about the monthly fee for additional lines (I have two).
Are they waived as well, or is it just for the 1st line?

JohnR is right HSI = High Speed Internet

Not at this stage , your monthly fees for VFX lines are waived if you have our internet service for the first line only,

(Post edited - this was my mistake intially I posted both lines)

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

maverick

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WorldxChange

Reply # 75190 19-Jun-2007 17:10

ninjabear: This means

Im on Xnet broadband FS Plan

So Im a bit confused.....

You pay $11.25 for having VFX.You stating that from July 1st onwards it will be wave
Does that mean that if I join VFX I won't need to pay $11.25 a month of having VFX because I have HSI broadband with XNET
But your site says that if u join VFX you won't need to pay $11.25 until 1st July 2007 .So from August onwards you will need to pay $11.25?

The web site will be updated, Geekzone get this info firsthand

, the Website will be updated shortly to reflect these changes.

Yes if you join VFX since you have HSI you will not be charged the $11.25 until further notice, hope that makes it clearer

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

ninjabear

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Reply # 75191 19-Jun-2007 17:14

But I got told that its expired this month soo... that I will need to pay $11.25 after the end of this month?

O so confusing

maverick

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WorldxChange

Reply # 75194 19-Jun-2007 18:11

ninjabear: But I got told that its expired this month soo... that I will need to pay $11.25 after the end of this month?

O so confusing

Yes it was expiring at the end of this month but I think you can take it from me that this statement now changes what you may have been told

so to confirm we have decided to extend no charges for VFX indefinitely for users that have also have Xnet HSI.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Niel

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Reply # 75195 19-Jun-2007 18:34

Great news, thanks. I still have the theory that you guys are doing this until we can get nDSL. But your last post says it is extended indefinately? That is a really long time! Or are you just putting it in simple terms with minimum confusion?

You can never have enough Volvos!

maverick

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WorldxChange

Reply # 75202 19-Jun-2007 19:23

Niel: Great news, thanks. I still have the theory that you guys are doing this until we can get nDSL. But your last post says it is extended indefinately? That is a really long time! Or are you just putting it in simple terms with minimum confusion?

We will go with option 2 at this point

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

coffeebaron

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Reply # 75214 19-Jun-2007 20:21

Awesome! My monthly coffee budget has just increased :)

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sbiddle

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Reply # 75226 19-Jun-2007 21:38

maverick: Good news for VFX and Xnet HSI customers ,

The management team here at WorldxChange (ably led by our CEO Cecil Alexander and Operations Director Paul Clarkin) have decided that effective 1st July customers that have both VFX and a XNet HSI connection, will have the monthly VFX charge waived.

This will be applicable until further notice.

Billing for VFX of $11.25 for users with non Xnet connections will start as of July 1st.

Phillip Moore
Operations Manager
WorldxChange Communications

So does "until further notice" mean until LLU takes effect?

ninjabear

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Reply # 75240 19-Jun-2007 22:50

Lol...

I just checked the price for the broadband telephone.They are a tad too expensive $250 for one.That kinda scares me.I'm only a student

freitasm

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Reply # 75242 19-Jun-2007 22:53

Why a "broadband phone"? Why not a PAP2T device with a standard, old analogue phone plugged to it? It will cost much less than half of this price. If you are a student...

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grant_k

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Reply # 75247 19-Jun-2007 23:07

freitasm: Why a "broadband phone"? Why not a PAP2T device...

That's the device you are using isn't it Mauricio?

By the way -- how are you finding VFX?

Is the Voice Quality good?
Any other comments about your experience with VFX?

ninjabear

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Reply # 75249 19-Jun-2007 23:12

freitasm:
Why a "broadband phone"? Why not a PAP2T device with a standard, old analogue phone plugged to it? It will cost much less than half of this price. If you are a student...

Because according to Xnet website the telephone is plugged into the ethernet port of the broadband modem

I asked my father in Hk of how they use their broadband telephone.They treat it as a landline telephone but its hooked up into fibre optic and are connected to a box where it is broadband ..So many different varieties.

I think I'll just stick to Skype

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