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Topic # 142645 19-Mar-2014 16:50
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I have tried 4G various places now (and thanks for getting it setup in Napier CBD this week)

It's pretty sweet. But I must admit I have been surprised that I have never really seen very high speeds. Is it restricted somehow?

This is what I got when doing a speedtest with what looked to be strong signals today

Test done on an iPhone 5S

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  Reply # 1009120 19-Mar-2014 16:50
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



If you are posting regarding DSL speeds please check that



- you have reset your modem and router



- your PC (or other PCs in your LAN) is not downloading large files when you are testing


- you are not being throttled by your ISP due to going over the monthly cap



- your tests are always done on an ethernet connection to the router - do not use wireless for testing



- you read this topic and follow the instructions there.



Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:



- Your ISP and plan



- Type of connection (ADSL, ADSL2, VDSL)



- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)



- Your general location (or street)



- If you are rural or urban



- If you know your connection is to an exchange, cabinet or conklin



- If your connection is to a ULL or wholesale service



- If you have done an isolation test as per the link above



Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.



A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.



I recommend you read these two blog posts:



- Is your premises phone wiring impacting your broadband performance? (very technical)



- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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  Reply # 1009134 19-Mar-2014 16:56
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We have a new site in Napier Central I take it you are working off?


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  Reply # 1009135 19-Mar-2014 16:58
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Yes John. It's the new Napier Central one that I tested

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  Reply # 1009138 19-Mar-2014 17:02
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Please make sure you are on the Vodafone NZ server for the tests

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  Reply # 1009139 19-Mar-2014 17:02
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jarledb: Yes John. It's the new Napier Central one that I tested

Is there a difference if you are line of sight from the tower?

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  Reply # 1009190 19-Mar-2014 17:49

Network spec is Category 4 LTE, with 150Mbps down & 50 up. My personal real-world speedtest record is 147/45. You'll need a cat4-compatible device for that last 50Mbps down, though - the current crop of iDevices are cat3 (100/50). :)

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  Reply # 1009219 19-Mar-2014 18:31
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John: Thanks for the tests!

Tim: I am not sure where the tower is for Napier Central, I don't mind finding a line of sight and testing.

NikT: Yeah yeah, just tell me my expensive iPhone 5S is a piece of s4|7 :D I actually got a Cat4 device I could test with (A Huawei mobile wifi router). Just have to see if I can get the 2degrees sim out of it (its slightly stuck)

Tested on a worse signal at home (the first tower that was put in place for 4G in Napier) and here I can much better speeds (although not over 50 Mbit/s). So from what I understand there will probably be some tuning of the new Central tower to get it working as it should.

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