Motorazr maxx v6

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fergusbrown

4 posts

Wannabe Geek

#14283 25-Jun-2007 21:56

I have just purchased a maxxv6 with the object of using it to connect to my notebook when travelling. After installing the software I get told that "your phone is being set up". I then get an error message c:\windows\inf\mdmgen.ing not found. When I ignore this .. as you do...the softtware then takes me to a message UMTS can not..... fall back to GPRS
I take this option and then I get GPRS can not..... contact your service provider.
Any ideas?
regards a very frustrated
Fergus

ryder1100

27 posts

Geek

#76094 27-Jun-2007 10:57

Hi Fergus, what OS are you running on your notebook? XP? Vista? Have you done a live update via the 'net on Motorola Phone Tools? (Assuming that MPT is the software interface you are using...)

Cheers, Richie

fergusbrown

4 posts

Wannabe Geek

#76126 27-Jun-2007 17:21

Hi
I am using XP Professional and I have updated the MPT software. I am a bit suspicious that the phone I hjave selected from the software programme may not be mine . The only option is the V6maxx.

ryder1100

27 posts

Geek

#76128 27-Jun-2007 17:26

Have you tried calling 0508 MOTOROLA? They should be able to point you in the right direction :)

nix

147 posts

Master Geek
+1 received by user: 6

#76233 28-Jun-2007 19:58

If it's any use I regularly use my Motorola V6 Maxx to connect under both XP Pro and Vista. I would suggest uninstalling and reinstalling the software.