Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




15 posts

Geek
+1 received by user: 3


Topic # 146738 27-May-2014 18:58
Send private message

DSL synchronization status:
Up
Connection status:
Showtime
Upstream line rate (kbit/s):
1794
Downstream line rate (kbit/s):
16435
Maximum upstream rate (kbit/s):
2041
Maximum downstream rate (kbit/s):
16736
Upstream noise safety coefficient (dB):
12.2
Downstream noise safety coefficient (dB):
13.1
Upstream interleave depth:
0
Downstream interleave depth:
0
Line standard:
VDSL
Upstream line attenuation (dB):
0
Downstream line attenuation (dB):
0
Upstream output power (dBmV):
6.8
Downstream output power (dBmV):
18.6
Downstream interleave depth:
None

Had VDSL for about a month now
yellIs this normal?
Not a huge speed increase from ADSL to VDSL at all
Thanks

Create new topic
5376 posts

Uber Geek
+1 received by user: 227

Trusted
Geekzone
Subscriber

  Reply # 1054520 27-May-2014 18:58
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1054536 27-May-2014 19:00
Send private message

DM @TimA your account number and link him to this thread

 
 
 
 


1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 1054539 27-May-2014 19:04
Send private message

somethings wrong here 

Line standard:
VDSL
Upstream line attenuation (dB):
0< this should say something
Downstream line attenuation (dB):
0< this should say something

those two shouldn't say Zero and without knowing what they are specifically no one on here is going to able to give you a conclusion as to why your not getting better my guess would be high down stream attenuation. Log a fault with Vodafone 

25459 posts

Uber Geek
+1 received by user: 5269

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1054540 27-May-2014 19:06
Send private message

As your attenuation figures aren't shown it's impossible to really offer any advice.

You've either got a wiring fault or are outside the VDSL2 coverage area.


xpd

Geek,gamer,father
8240 posts

Uber Geek
+1 received by user: 1080

Mod Emeritus
Trusted
Subscriber

  Reply # 1054549 27-May-2014 19:20
One person supports this post
Send private message

Mine shows the same, 0 for those values - bug in the HG659 I'd say. 





XPD / @DemiseNZ / Gavin
 
Corsair Carbide SPEC-02 / Corsair VS550 / G.SKILL Ripjaws X 8GB / Zotac 760GTX AMP! / ASUS H81M-E / Intel Pentium K Anniversay G3258 @3.9Ghz

 

New ! Retro gaming / emulation forums - http://www.xpd.co.nz/

 

Internet provided by : Voyager - VDSL 65/28  -  Musical Support by : Like A Storm - Visual Entertainment by : Plex and Steam and Overwatch


5214 posts

Uber Geek
+1 received by user: 1464

Trusted

  Reply # 1054553 27-May-2014 19:28
Send private message

Usually a wiring fault you would still have a decent upload. Looks like distance of line.
Still better than ADSL.



15 posts

Geek
+1 received by user: 3


  Reply # 1054626 27-May-2014 21:14
Send private message

TimA: Usually a wiring fault you would still have a decent upload. Looks like distance of line.
Still better than ADSL.

Is there anything Vodafone can do about it?

5214 posts

Uber Geek
+1 received by user: 1464

Trusted

  Reply # 1054627 27-May-2014 21:18
Send private message

wsydgx:
TimA: Usually a wiring fault you would still have a decent upload. Looks like distance of line.
Still better than ADSL.

Is there anything Vodafone can do about it?


I would love to be able to break physics but unfortunately due to the nature of how they work JohnR and i dont possess that power.
If you can PM me your address or landline number i can have a quick check to be sure it isnt a fault.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 1054631 27-May-2014 21:27
Send private message

@TimA checked one the other day from the VodafoneNZ community and the customers copper run from exchange to house was 1.2km which is not ideal at all

1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 1054697 28-May-2014 02:56
Send private message

So really the install should probably never have gone ahead if the tech had done his job properly and checked the Attenuation on the line in the first place as these speeds would have been this bad from the get go whether line fault or distance

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.