Q. Can I still make free local calls?
A. Yes. Calls to local numbers are still free. Note they will now go through WorldxChange.
I then ordered the PAP2T and rang up to open my account. As I went through the process the nice person at the other end informed me that my local calling area would have to be Alexandra or Oamaru - I'm in Wanaka. I explained that neither of these places is 'local' for me and it turns out that these are my only options as Wanaka does not yet have a CLI (exchange connect for VFX?).
They didn't seem to be prepared to admit that 'local calling' implies local to the caller, and were not even apologetic that I have purchased hardware to connect to their system which is crippled with a major part of the service not working - unless I ask all my 'local' friends to move to Alexandra...
I guess with their advertising stating that local calling is free I could head off to the Commerce Commission...it seems like a strange way to go about building a customer base in a increasingly competitive market...
Buyer beware I guess. Has anybody else had the same problem or is our exchange alone in this?