Is anyone else having issues with their high speed cable internet in Kapiti (or possibly further afield)? We've had seriously degraded performance - to the point of being nigh on unusable for the past 24 hours+ and I'm aware of another household on the other side of Kapiti with the same problem. An MTR trace seems to indicate dropped packets at a couple of the network nodes. Anyone else affected?
Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:
- Your ISP and plan
- Type of connection (ADSL, ADSL2, VDSL)
- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)
- Your general location (or street)
- If you are rural or urban
- If you know your connection is to an exchange, cabinet or conklin
- If your connection is to a ULL or wholesale service
- If you have done an isolation test as per the link above
Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.
A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.
I'm on Voda Cable in Wellington and we've been having speed/performance issues for a few weeks, Stuff and the Herald are unusable and I'm having to revert to hardcopy because it arrives faster than a web page.
I'm in Kapiti, Paraparaumu township. Not having issues with NZ/AU/US, but serious issues out to Europe where my VPS is located, even with multiple threads. Tracert indicates my issue is in France/Belgium though, so everything I'm saying is irrelevant.
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