My Vodafone app on my Nexus 5 dies quite often

Forums › One New Zealand (including Vodafone, WxC, Farmside) › My Vodafone app on my Nexus 5 dies quite often

lchiu7

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#162110 29-Jan-2015 14:14

On my stock N5 with Lollipop (though I am sure it happened with KitKat also) the My Vodafone app does more often than it works. It usually just can't connect to the server and this is on WiFi and on 3G.

Do others experience this or do I have some strange issue with my phone?

Thanks

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Stress

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#1224733 29-Jan-2015 14:20

The "My Vodafone" app is the same on my Iphone 5s. I don't think its your phone. Keeps saying cannot connect to server quite a lot.

jamesrt

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#1224736 29-Jan-2015 14:23

The product reviews on the Google Play Store would suggest this is a common issue.

Hopefully VF will address this at some point with a bugfix release.

(Bonus slightly inflammatory comment: "it's just webscraping - it can't be that hard, surely?" Having said that, I've never written an Android App, so what do I know?)

Andib

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#1224738 29-Jan-2015 14:27

As far as I'm aware the My Vodafone App doesn't support Lollipop with the reason VF provided that they haven't approved lollipop for any of their devices so there isn't a rush to get it updated

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lchiu7

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#1224752 29-Jan-2015 14:34

Except it used to crash regularly on KitKat also. Oh well until it's fixed it's 777

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jlittle

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#1224754 29-Jan-2015 14:37

My daughter reports similar trouble with her N4. She says it works better if she'd logged out previously. Hardly ever works on 3G

johnr

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#1224778 29-Jan-2015 15:23

Already a thread on this topic but next update will address the issues on lollipop

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=160609

johnr

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#1224779 29-Jan-2015 15:26

lchiu7: Except it used to crash regularly on KitKat also. Oh well until it's fixed it's 777

No need to use 777 when m.vodafone.co.nz will work fine

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mdf

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#1224865 29-Jan-2015 18:39

lchiu7: On my stock N5 with Lollipop (though I am sure it happened with KitKat also) the My Vodafone app does more often than it works. It usually just can't connect to the server and this is on WiFi and on 3G.

Do others experience this or do I have some strange issue with my phone? Thanks

Exactly the same situation for me. Worse with Lollipop than Kitkat, though still frequent errors on Kitkat too.