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Topic # 165741 19-Feb-2015 08:23
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Hi everyone, my broadband was upgraded from ADSL to VDSL two days ago.  I just wanted to ask what should be the speed for the VDSL?  Before I was upgraded my ADSL download speed was ranging from 15-19Mbps and less than 1Mbps upload speed.  Now with VDSL my download speed range from 17-20Mbps and upload speed range from 5-7Mbps.

For my download speed it seems there's no improvement or changes from ADSL to VDSL.  Any experience from VDSL user or any expert advise?



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  Reply # 1242070 19-Feb-2015 08:23
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1242086 19-Feb-2015 08:34
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have a look at peter readers response above mine

answer all the questions

Did you get a master filter and dedicated VDSL jack point installed?
What is your attenuation?
How are you testing the speeds? via ethernet or wifi? you should always use ethernet to test speeds

 
 
 
 


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  Reply # 1242096 19-Feb-2015 08:48
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Speed will vary on your distance from the cabinet/exchange, the condition of wiring, and types and number of other users connected. There is no simple answer to the question.

Your connection meets the basic minimum requirements of VDSL2 which is 15/5




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  Reply # 1242109 19-Feb-2015 09:12
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yes there was a master filter and dedicated VDSL jack.

sorry but i don't know how to test the attenuation.

i tested the speed via ethernet.


Jase2985: have a look at peter readers response above mine

answer all the questions

Did you get a master filter and dedicated VDSL jack point installed?
What is your attenuation?
How are you testing the speeds? via ethernet or wifi? you should always use ethernet to test speeds



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  Reply # 1242110 19-Feb-2015 09:13
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good to know that i meet the basic speed... but i also want to maximise what i'm paying for.

sbiddle: Speed will vary on your distance from the cabinet/exchange, the condition of wiring, and types and number of other users connected. There is no simple answer to the question.

Your connection meets the basic minimum requirements of VDSL2 which is 15/5


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  Reply # 1242116 19-Feb-2015 09:23
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log into the modem and find the dsl page and take a screen shot of that it generally has most of the information

but you still need to do everything in peter readers post

you dont have a telephone plugged into the vdsl jackpoint as well by any chance?



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  Reply # 1242123 19-Feb-2015 09:41
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here's the dsl page:

Click to see full size

need to double check if there is a phone plugged in but as i first saw it, it seems nothing...



Jase2985: log into the modem and find the dsl page and take a screen shot of that it generally has most of the information

but you still need to do everything in peter readers post

you dont have a telephone plugged into the vdsl jackpoint as well by any chance?

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  Reply # 1242125 19-Feb-2015 09:44
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you are connected at 20 down and 6 up

but because the vodafone modem doesnt show attenuation its hard to know any more

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