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Wannabe Geek


Topic # 172008 8-May-2015 10:02
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Hello,

 

 

 

I have been trialling a Netcomm 3G27WV-02 3G router in Wakanui, a rural area near Ashburton. In Ashburton, I can install a Vodafone SIM card and connect to the internet (router webpage says -83dBm WCDMA900). This is using the standard antenna.

 

 

 

When I go to the rural area (approx -44.014620, 171.802004, I use a high gain Yagi antenna. (standard antenna records -95dBm) The router webpage says -77dBm WCDMA900 (better than in Ashburton). Yet I am unable to connect to the internet. I used another Vodafone SIM card - still cannot connect. If I then put in a Spark SIM (-75dBm WCDMA850) I can get on the internet (3.5MBps download speed).

 

 

 

Returning to Ashburton, the same Vodafone SIM card can connect to the internet. 

 

 

 

So why doesn't the Vodafone one work? It says I am on WCDMA. If it said GSM I could understand.

 

 

 

Any help greatly appreciated

 

 

 

Matthew

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  Reply # 1300474 8-May-2015 10:02
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1300662 8-May-2015 13:26
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What APN are you using? Have you confirmed data is working when SIM is in another device?




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


 
 
 
 


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Wannabe Geek


  Reply # 1300674 8-May-2015 13:41
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Yes, Voda SIM card works in other mobile phones too. I've had them working in the town in mobile phones but not in the rural location.


I had just been re-looking at my photos I took.

The APN setting in the router were set to Auto.

Out in the rural countryside, APN was www.vodafone.net.nz

I've connected again in the town and it has changed to www.callplus.net.nz

After changing the APN settings control to manual, I can get onto the internet using both of the APN setting above, however, looking online on the Vodafone Community forum, it suggests that the APN for Vodafone is vodafone

I will set it to vodafone and re-try out in the sticks

Thanks for all your help

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  Reply # 1300679 8-May-2015 13:45
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APN default should be just ' vodafone '

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