Strong signal on 3G Router yet cannot connect to internet

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mbglennon

2 posts

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#172008 8-May-2015 10:02

Hello,

I have been trialling a Netcomm 3G27WV-02 3G router in Wakanui, a rural area near Ashburton. In Ashburton, I can install a Vodafone SIM card and connect to the internet (router webpage says -83dBm WCDMA900). This is using the standard antenna.

When I go to the rural area (approx -44.014620, 171.802004, I use a high gain Yagi antenna. (standard antenna records -95dBm) The router webpage says -77dBm WCDMA900 (better than in Ashburton). Yet I am unable to connect to the internet. I used another Vodafone SIM card - still cannot connect. If I then put in a Spark SIM (-75dBm WCDMA850) I can get on the internet (3.5MBps download speed).

Returning to Ashburton, the same Vodafone SIM card can connect to the internet.

So why doesn't the Vodafone one work? It says I am on WCDMA. If it said GSM I could understand.

Any help greatly appreciated

Matthew

PeterReader

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#1300474 8-May-2015 10:02

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

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Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

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Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

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coffeebaron

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#1300662 8-May-2015 13:26

What APN are you using? Have you confirmed data is working when SIM is in another device?

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johnr

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#1300663 8-May-2015 13:29

http://community.vodafone.co.nz/t5/Mobile-Broadband/Strong-signal-on-3G-Router-yet-cannot-connect-to-internet/m-p/182253#M8958

mbglennon

2 posts

Wannabe Geek

#1300674 8-May-2015 13:41

Yes, Voda SIM card works in other mobile phones too. I've had them working in the town in mobile phones but not in the rural location.

I had just been re-looking at my photos I took.

The APN setting in the router were set to Auto.

Out in the rural countryside, APN was www.vodafone.net.nz

I've connected again in the town and it has changed to www.callplus.net.nz

After changing the APN settings control to manual, I can get onto the internet using both of the APN setting above, however, looking online on the Vodafone Community forum, it suggests that the APN for Vodafone is vodafone

I will set it to vodafone and re-try out in the sticks

Thanks for all your help

johnr

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#1300679 8-May-2015 13:45

APN default should be just ' vodafone '