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3 posts

Wannabe Geek


# 177803 14-Aug-2015 15:22
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Hello,

Sick to death of Compass Communications, making a possible switch to Vodafone RBI. Rung them up, they said we are in a 4G compatible area. So, we are getting a technician to come up to the house and test it out.

My Xperia Z3 Compact can pick up 4G without tampering sometimes, or, I can just force it to look for LTE and I can get 4G anywhere in the house, while looking at speeds of 20 - 40 MB/S up and down.

Can I expect similar performance from the RBI at our house?

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5702 posts

Uber Geek

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  # 1366437 14-Aug-2015 15:22
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



19282 posts

Uber Geek
Inactive user


  # 1366449 14-Aug-2015 15:25
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Hi gain aerial will be installed with RBI so expect better

 
 
 
 




3 posts

Wannabe Geek


  # 1366453 14-Aug-2015 15:29
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johnr: Hi gain aerial will be installed with RBI so expect better


Does the fact my cellphone can pick it pretty effortlessly bode well then? We are just nervous as we don't want to be switching to something more inconsistent than our current wireless solution. It drops on and off, gives dial-up speeds due to congestion.

19282 posts

Uber Geek
Inactive user


  # 1366456 14-Aug-2015 15:33
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You will be fine if you can get 4G on your handset



3 posts

Wannabe Geek


  # 1366458 14-Aug-2015 15:34
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johnr: You will be fine if you can get 4G on your handset


Good to know, thank you!

What are the routers like? I currently run a E1200 with modified dd-wrt firmware on it which for home wi-fi is pretty damn good.

I guess more specifically, what are the typical router models used, and is there a way I can pre-check which RBI towers are close to me?

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Ultimate Geek

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  # 1366478 14-Aug-2015 16:25
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Muun:
johnr: You will be fine if you can get 4G on your handset


Good to know, thank you!

What are the routers like? I currently run a E1200 with modified dd-wrt firmware on it which for home wi-fi is pretty damn good.

I guess more specifically, what are the typical router models used, and is there a way I can pre-check which RBI towers are close to me?


The techs will get you sorted. They'll get you connected to the best tower for your connection etc etc.

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