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maverick

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WorldxChange

#18466 11-Jan-2008 12:01
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Hi All

WorldxChange is making a change to the way VFX / DVX customers log onto their Web Portal, These changes are required for preparation and improvements to the VFX / DVX service as well as for VFX / DVX provisioning, however there is an issue with Customers that have short logon id’s, the minimum required logon id length for VFX / DVX is 6 but there are some early accounts that were set up with shorter length id’s, this means that if you have a logon id of 3 to 5 characters it will no longer work on the new portal. For any users that have these short Logon id’s you will need to append a 1 for any missing digits.

Example:
Current MyVFX logon id: New MyVFX logon id:
abc@xport.co.nz abc111@xport.co.nz
abcd@xport.co.nz abcd11@xport.co.nz
abcde@xport.co.nz abcde1@xport.co.nz

If you have any problems with logging in after the change please phone in to technical support line 080014HELP (0800144357) and they can assist with any issues


These changes will occur unless there are any major complications on the 22nd Jan 08, the only difference you will notice is the new Logon Portal and that you will now go directly into your MyVFX Screen,

Current Logon Screen

Current logon Screen

New Logon Screen
New Logon Screen





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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grant_k
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  #104193 11-Jan-2008 12:06
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maverick: ...the only difference you will notice is the new Logon Portal and that you will now go directly into your MyVFX Screen,

Ahhh, a Remember Password facility -- that's a nice touch Smile

And also -- going directly into MyVFX sounds like a great idea.  You end up with too many pages open under the existing system.



ajobbins
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  #104201 11-Jan-2008 12:27
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OT, but when are the 'advanced features' talked about mid last year coming? I was looking forward to some of the cool stuff that you had people testing, but to date have seen none of this in the portal.

maverick

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WorldxChange

  #104205 11-Jan-2008 12:31
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One would think that with a new portal that something wouldn't be to far away........Wink




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



ajobbins
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  #104207 11-Jan-2008 12:33
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maverick: One would think that with a new portal that something wouldn't be to far away........Wink


Nice.

AllNightNerding
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  #104210 11-Jan-2008 12:44
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This may just be me being picky (and it is) the picture of the world on the new logon screen woul dbe nice if it showed NZ in it :D just ot make WorldxChange even better :D :P




-- Divett Enterprises -- The Power Of Tomorrow --

willnz
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  #104212 11-Jan-2008 12:52
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Owwwwww! That globe is rather bright :p

fax to email! fax to email! *begins picketing wxc HQ* Tongue out

 
 
 
 

Shop now for Dyson appliances (affiliate link).
Niel
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  #104233 11-Jan-2008 14:13
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AllNightNerding: This may just be me being picky (and it is) the picture of the world on the new logon screen woul dbe nice if it showed NZ in it :D just ot make WorldxChange even better :D :P


Will it be over the top to ask for a user customizable globe so I can have South Africa on it to remind me of my other home?  just kidding, but it would be nice to see NZ on it instead of SA (South America, not South Africa which is abbreviated ZA).




You can never have enough Volvos!


Detruire
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  #104251 11-Jan-2008 16:17
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What happens if you forget your password now?




rm *


maverick

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WorldxChange

  #104253 11-Jan-2008 16:24
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Detruire: What happens if you forget your password now?


At this stage there is no password reset, you will have to phone in to support and they will reset it for you. you will have the option to change your password from inside the portal itself at any time once logged in.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

kfella2000
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  #104263 11-Jan-2008 16:48
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grant_k:
maverick: ...the only difference you will notice is the new Logon Portal and that you will now go directly into your MyVFX Screen,

Ahhh, a Remember Password facility -- that's a nice touch Smile

And also -- going directly into MyVFX sounds like a great idea. You end up with too many pages open under the existing system.


With the current login screen and firefox web browser my password is remembered but I have to enter my username.

maverick

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WorldxChange

  #105960 21-Jan-2008 14:30
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The changes will be occuring tomorrow morning with the cutover at about 5.30am

See The XNet Network Status page for details




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

 
 
 
 

Shop now for Lego sets and other gifts (affiliate link).
kfella2000
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  #106097 22-Jan-2008 12:31
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I had a problem logging in this morning Phil incorrect user ID or password but a talk with Carl and all resolved within 10 minutes.Laughing

tonyhughes
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  #106112 22-Jan-2008 14:14
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AllNightNerding: This may just be me being picky (and it is) the picture of the world on the new logon screen woul dbe nice if it showed NZ in it :D just ot make WorldxChange even better :D :P

What a picky little.... errr ahh... actually... I agree!!!

All the little chicks with the crimson lips say NEW ZEALAND ROCKS, NEW ZEALAND ROCKS...








maverick

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WorldxChange

  #106113 22-Jan-2008 14:19
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Argh gentlemen, have you not checked out the new portal today...we left that little change for you all to find for yourselves  Wink




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

kfella2000
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  #106132 22-Jan-2008 15:58
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I noticed it straight away and was going to put a post on here about it to all the people who wanted NZ on the globeTongue out

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