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Topic # 189286 22-Dec-2015 17:27
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Today our connection has been worse than dial up.

What's happening? The poor speed is on both 3g and vf broadband.





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  Reply # 1455477 22-Dec-2015 17:27
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1455503 22-Dec-2015 17:49
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Are you testing the broadband over Wifi? The speed you have posted above is much faster than dial up

Looks like holiday season load might be slowing things down

 
 
 
 


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  Reply # 1455505 22-Dec-2015 17:56
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0.83 Mb/s is not worse than dialup. Dialup maxes out at 56 kb/s, ie. 0.056 Mb/s.



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  Reply # 1455507 22-Dec-2015 18:03
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It's dial up compared to the 9 + Mbps we usually get.

That's a direct 3G Speedtest from an iPhone 6+ logged on to VF 3G.

We are a small village in a rural area - there isn't a sudden population influx to explain it.





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  Reply # 1455525 22-Dec-2015 18:06
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Geektastic: It's dial up compared to the 9 + Mbps we usually get.

That's a direct 3G Speedtest from an iPhone 6+ logged on to VF 3G.

We are a small village in a rural area - there isn't a sudden population influx to explain it.


Maybe not that you can see but load would of climbed

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  Reply # 1455959 23-Dec-2015 12:51
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Looks like site does not have extra loading

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