any Win 8 phone experts out there. How to get a Aus Sim-ed Telstra phone to roam via Vodafone

Forums › One New Zealand (including Vodafone, WxC, Farmside) › any Win 8 phone experts out there. How to get a Aus Sim-ed Telstra phone to roam via Vodafone

kiwigeek1

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#189338 24-Dec-2015 22:57

any Win 8 phone experts out there. How to get a Aus Sim-ed Telstra phone to roam via Vodafone?

I googled and telecom/Spark NZ and it said go to settings > mobile & Sim > scroll to bottom and find Network settings and then select and search for Spark NZ or other network

well I do that and the search shows vodafone NZ 3g and Spark NZ (forbidden)

so tapped vodafone NZ and seemed to be happy

backed out and still says not connected.

they aus couple said when they bought it.. telstra said it had roaming enabled.

any clues.. oh yeah rebooted it as well incase

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BDFL - Memuneh
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#1456835 24-Dec-2015 23:00

If roaming is enabled it should "just work".

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kiwigeek1

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#1456836 24-Dec-2015 23:05

i can only see data roaming.. nothing about call roaming/texts which is what they want to use

I read this here.. so shouldnt it just connect to vodafone and use their system?
telstra sends them the cash from prepaid card? not sure how it all works as never done
it before (myself)

so they never recieved a text like it says?
https://www.telstra.com.au/international-roaming/pre-paid-mobile

kiwigeek1

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#1456837 24-Dec-2015 23:11

their network setting was set to automatic.. and no connection.. then I tried
manual..> search>> got a list of carriers.. then tapped vodafone nz 3g

i would of thought at that point it would say connected but doesnt still

is there another setting that disables it perhaps

and why does Spark NZ have forbbidden written under their name in the list?

kiwigeek1

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#1456838 24-Dec-2015 23:28

this is what telstra says..

HEADING OVERSEAS?

International Roaming is automatically activated for Telstra Pre-Paid mobile services.

When you arrive at your international destination we’ll send you an SMS to let you know the costs of mobile usage in that country, and how to cancel International roaming on your device

,,. theires is prepaid and was told the same..

so how can they send a sms.. surely you need to connect to either vodafone or spark 3g?
which its not doing by looks

freitasm

BDFL - Memuneh
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#1456841 24-Dec-2015 23:51

Any specific reason why you want to manually set Vodafone? Why not just let the handset decide which network to use?

Telstra is using WCDMA 850 MHz so if they're using one of their handsets the performance would generally be better on Spark.

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kiwigeek1

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#1456843 24-Dec-2015 23:57

only reason is automatic wasnt doing anything.. and spark NZ app.. gave instructions to manually
select it..

Ive tried selecting network spark and vodafone still lists no network connection..

I shouldnt need to manually set APN or anything right? thats if want web access data roaming..

but just want sms to work.

whats interesting.. search wouldnt work until I rebooted the phone.. and now Spark NZ says 3g underneath not
forbidden lol..

wins phone bug perhaps?

anyhow they gone a bed now.. and Im beat after working nights.

look at it again tomorrow.. I see it can have a 2nd sim in it..

freitasm

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#1456844 24-Dec-2015 23:59

You don't need to change APN for voice or SMS.

Do you have mobile data working on Spark?

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kiwigeek1

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#1456845 25-Dec-2015 00:00

web works via home wifi on it.. hence we installed Spark NZ app on it thinking needed that to activate it this end
but it was just a info thing

icon top ;left.. is no connection icon still so no sms nor anything.

the sim settings says Telstra at top
then network settings under that set to automatic (where I changed it manual to Spark NZ)
or vodafone.. under that were settings for APN manual or automatic

just wondering if need to rename the sim profile? beats me..

android phones seem so easy

freitasm

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#1456846 25-Dec-2015 00:02

Ok, that makes sense.

No, you don't need the Spark app on roaming devices.

Have you tried one of your own SIM cards to see if the phone is working (providing it's not locked to Telstra)?

If you put your SIM and it works... Then it's their account.

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kiwigeek1

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#1456848 25-Dec-2015 00:04

not sure if mom tried one in their phone for them.

but I havent tried that. its too late now.. night time.

they basically given up.. and said they just let them text moms phone and she rely..

guess NZ telcos miss out on extra money

prob turn out to be a phone bug and needed update applied.. lol

kiwigeek1

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#1456853 25-Dec-2015 00:34

so make it clear it says no Active Connection or is it Network.. regardless if I edit the sim (called Telstra)
network settings to automatic or Spark NZ or Vodafone manually..
is it blocked from connecting as guest to a cellular network?

there is no Voice roaming options as windows help says some settings dont show for different providers

Athlonite

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#1456857 25-Dec-2015 02:12

My sons telstra (supposedly unlocked) phone required telstra to unlock it according to them as soon as you plonk the sim in it locks the phone to Telstra's network regardless if the phone was sold unlocked and Telstra then wanted $100AUD to unlock it

kiwigeek1

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#1456858 25-Dec-2015 02:16

but unlocking means you can change the sim to another provider from whom sold it

roaming should be unlocked automatically.. as it uses their sim but foreign network.. both charge
hence why its like $1.50 per min and 60 cents per sms

both networks creaming of you

nathan

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#1456864 25-Dec-2015 03:44

kiwigeek1: not sure if mom tried one in their phone for them.

but I havent tried that. its too late now.. night time.

they basically given up.. and said they just let them text moms phone and she rely..

guess NZ telcos miss out on extra money

prob turn out to be a phone bug and needed update applied.. lol

lol prob turn out to not be a phone bug but their account needs to be setup for roaming

kiwigeek1

637 posts

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#1456865 25-Dec-2015 03:56

beats me.. but their website says this as I posted above

International Roaming is automatically activated for Telstra Pre-Paid mobile services

her sim is telstra prepaid

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