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Topic # 189370 26-Dec-2015 17:56
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Was around at the in-laws the other day and they were complaining about their internet speeds.
Ran and got download of about 200kbps !!

Router shows 7600kbps download and 1600kbps uploads sync rates.

Looked at the wiring etc, tried one of my routers and still only 200kbps, then noticed they are on the old PDQ plans which I haven't been able to google an answer for regarding the connection speed.

Can anyone tell me what the speed of those plans were??


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  Reply # 1457472 26-Dec-2015 17:56
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



If you are posting regarding DSL speeds please check that



- you have reset your modem and router



- your PC (or other PCs in your LAN) is not downloading large files when you are testing


- you are not being throttled by your ISP due to going over the monthly cap



- your tests are always done on an ethernet connection to the router - do not use wireless for testing



- you read this topic and follow the instructions there.



Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:



- Your ISP and plan



- Type of connection (ADSL, ADSL2, VDSL)



- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)



- Your general location (or street)



- If you are rural or urban



- If you know your connection is to an exchange, cabinet or conklin



- If your connection is to a ULL or wholesale service



- If you have done an isolation test as per the link above



Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.



A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.



I recommend you read these two blog posts:



- Is your premises phone wiring impacting your broadband performance? (very technical)



- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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  Reply # 1457485 26-Dec-2015 18:04
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There were a few PDQ plans:

Launch: 256/128
Accelerate: 2048/128
Turbo: 3584/128
Max: 3584/512

It sounds like they may be on Launch.


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  Reply # 1457487 26-Dec-2015 18:07
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Yep, they are on Launch - I saw that on their bill, that explains the speed then!

Cheers for that Behodar

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  Reply # 1457488 26-Dec-2015 18:10
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They are also likely able to get much better sync as well assume they have a only adsl 1 modem... Make sure they get a new one when they sign up for a new plan

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  Reply # 1457491 26-Dec-2015 18:19
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Just out of interest, what's the current price? Launch used to be $26 and I'm wondering whether it's gone up at all over the past decade.

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  Reply # 1457494 26-Dec-2015 18:22
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Still $25 + GST, but you on a $/bps rate it's not good compared to 90Mbps for $80

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  Reply # 1457495 26-Dec-2015 18:23
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  Reply # 1457498 26-Dec-2015 18:28
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Jeez, PDQ...that's going back a bit...

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