Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


ajobbins

Awesome
4891 posts

Uber Geek

Trusted
Subscriber

#19350 13-Feb-2008 16:18
Send private message

Is someone able to fill me in on WxC's policy on call charging for home businesses?

I'm going to be using my VFX line for both personal and home-business calls, in and out.

Do I need to notify WxC and have them change my charging to business prices?

Create new topic
maverick
3594 posts

Uber Geek

Trusted
WorldxChange

  #110430 13-Feb-2008 16:39
Send private message

2 lines or less is classed as a residential Smile, 3 or more is Business , so no you don't need to notify us




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

ajobbins

Awesome
4891 posts

Uber Geek

Trusted
Subscriber

  #110436 13-Feb-2008 16:54
Send private message

10-4. Cheers Phil

 
 
 
 


coffeebaron
5717 posts

Uber Geek

Trusted
Lifetime subscriber

  #110443 13-Feb-2008 17:19
Send private message

Couple of questions to add to this:

1. When you have fax-email service, will this be considered an additional line?

2. Telecom allow 3 residential lines before it becomes business rates, why does WxC differ here (not that I have anything against your policy, just curious).

3. Is there any flexibility here? E.G. Home line + home biz line (IP phone) + dedicated fax-line. And there may be some other scenarios where a move from Telecom to VFX would equate to business rates on VFX.

Cheers





Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.

 

Cel-Fi supply and installer - boost your mobile phone coverage legally
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


maverick
3594 posts

Uber Geek

Trusted
WorldxChange

  #110454 13-Feb-2008 18:24
Send private message

coffeebaron:

Couple of questions to add to this:

1. When you have fax-email service, will this be considered an additional line?

2. Telecom allow 3 residential lines before it becomes business rates, why does WxC differ here (not that I have anything against your policy, just curious).

3. Is there any flexibility here? E.G. Home line + home biz line (IP phone) + dedicated fax-line. And there may be some other scenarios where a move from Telecom to VFX would equate to business rates on VFX.

Cheers




1. Probably not.....still to be decided but at this stage I will say no, Cecil will have the final say in this though.

2. Different way of doing things, Telecom also charge business right from the start we determine a business from 3 lines +....swings and roundabouts Smile

3. Always flexible.....(apart from connecting non certified devices to VFX Tongue out) but we havn't got to this yet and it would have to be discussed, once again the Sales team under Cecil's expert guidance will make the final call.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

coffeebaron
5717 posts

Uber Geek

Trusted
Lifetime subscriber

  #110468 13-Feb-2008 19:03
Send private message

maverick:
coffeebaron:

Couple of questions to add to this:

1. When you have fax-email service, will this be considered an additional line?

2. Telecom allow 3 residential lines before it becomes business rates, why does WxC differ here (not that I have anything against your policy, just curious).

3. Is there any flexibility here? E.G. Home line + home biz line (IP phone) + dedicated fax-line. And there may be some other scenarios where a move from Telecom to VFX would equate to business rates on VFX.

Cheers




1. Probably not.....still to be decided but at this stage I will say no, Cecil will have the final say in this though.

2. Different way of doing things, Telecom also charge business right from the start we determine a business from 3 lines +....swings and roundabouts Smile

3. Always flexible.....(apart from connecting non certified devices to VFX Tongue out) but we havn't got to this yet and it would have to be discussed, once again the Sales team under Cecil's expert guidance will make the final call.

1. Cool if it's to be so; this would become a big problem otherwise

2. Fair call, and certainly is more an advantage than disadvantage

3. Guess I'll be talking nicely to the sales team when I request my Asterisk line Wink




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.

 

Cel-Fi supply and installer - boost your mobile phone coverage legally
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


Xnet
21 posts

Geek


  #111598 19-Feb-2008 14:50
Send private message

Hi Gang. I'm jumping in a bit late on this one but thought I'd fire off a responce anyway.
We made the decision to cap residential users at two lines for a number of reasons. Needless to say that we have to be profitable to stay in business. Generally people do not require more than two lines in their homes. We cover the cost of supplying residential users local calls and as is the common practice, charge businesses for local calls. Many of you will be aware of the fact that all carriers are charged (TAXED Actually) for the TSO and are required to pay Telecom based on a Government calculation for Telecom's commercially non viable customers. These are customers around NZ that TCNZ claim to be losing money to service. We have to subsidize these clients even if they are not customers of ours.

A big part of our network cost component is that of licencing. Not just in the Class V IP switch but across many network elements. Some licences relate to concurent calls and others are on a per User basis. Every time you make a call through the network, the call is traversing at least three elements that have licencing costs.

Then of course there is the issue of billing. The more lines you use, the more trees you kill when we publish the bill. Customers with high call volumes such as businesses generate many pages. That increases the cost of the postage and production of the invoice. If we could get everyone to receive and pay their bills on-line; it would reduce the overall cost of delivering service by about $1.50 per customer per month. That really adds up.

I could go on, but by the time I was done explaining it all,  you would only need is a bunch of millions an operations, customer care and sales team to start your own IP carrier.

That may not statisfy everyone's curiosity, but I hope it does help folks understand that there are economies of scales and many factors involved in getting the technology out to you.

Shash
157 posts

Master Geek


  #111603 19-Feb-2008 15:10
Send private message

Xnet: Then of course there is the issue of billing. The more lines you use, the more trees you kill when we publish the bill. Customers with high call volumes such as businesses generate many pages. That increases the cost of the postage and production of the invoice. If we could get everyone to receive and pay their bills on-line; it would reduce the overall cost of delivering service by about $1.50 per customer per month. That really adds up.


Well said,

No carbon foot prints here...

 
 
 
 


ajobbins

Awesome
4891 posts

Uber Geek

Trusted
Subscriber

  #111604 19-Feb-2008 15:13
Send private message

If only Vodafone was so keen to send me my bill by email, they are the total opposite.

Shash
157 posts

Master Geek


  #111858 20-Feb-2008 14:53
Send private message

adamj: If only Vodafone was so keen to send me my bill by email, they are the total opposite.


Writing on the wall by Vodafone - http://www.geekzone.co.nz/forums.asp?ForumId=40&TopicId=19519

Create new topic




News »

Amazon introduces new Echo devices
Posted 25-Sep-2020 11:56


Mad Catz introduces new S.T.R.I.K.E. 13 Mechanical Gaming Keyboard
Posted 25-Sep-2020 11:34


Vodafone NZ upgrades international submarine network
Posted 25-Sep-2020 09:09


Jabra announces wireless noise-cancelling airbuds, upgrade existing model
Posted 24-Sep-2020 14:43


Nokia 3.4 to be available in New Zealand
Posted 24-Sep-2020 14:34


HP announces new HP ENVY laptops aimed at content creators
Posted 24-Sep-2020 14:02


Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.