Hi forum members,
I have Vodafone broadband connection through my landline. Data cap is 80gb per month.
From 3rd April, my data usage suddenly jumped and it is almost five times of daily normal use in last 7 days. What I observed is 4-5 GB gets gobbled up even before we wake up in morning!! I am totally baffled what is eating up my data even when all my devices are shut down. I got email from Vodafone that you will be charged $2 for every GB used above 80 GB cap. This is only 12th April and still 18 days to go for entire month. My normal daily usage in past two years has been 2 to 2.5 GB only.
I have registered a complaint with Vodafone after much struggle with their customer care. First time I filed a complaint in last week, the lady at other end asked many questions, suggested me to change WiFi password and told me that complaint has been registered and you will get investigation report in 72 hours. Till today I got no report. I called today and the person told me that no complaint was registered in last week and there are no notes in your account. I was really frustrated with this kind of service!! Anyways, he filed a complaint and assured reversal of extra charges.
I would like to know if anyone else has experienced this kind of jump in data usage with Vodafone connection. I am interested to know how I can track data usage on hourly basis. How can I know what devices and applications are using how much data? Are there any applications that can do so?