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360 posts

Ultimate Geek


# 19592 22-Feb-2008 22:09
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I have just got VFX, i am using the Pap2t, i just got it to the vfx today i got it set up and rang my cell phone to make sure it was working.

it worked no probs however, when i ring a number and hang up b4 it is answered eg my cell phone, the person i am calling (from my pap2t vfx) phone will keep ringning for about 10 secounds after i have hung up. not  a problem for me but it could be for the person on the other end as if they answer the phone within that 10 secound peroid they will think sombody just prank called them.

is this normal is it lag or is there a setting in the pap2t that i can adjust?

cheers




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

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  # 112422 23-Feb-2008 08:39
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It is not normal for me (have been on VFX for 10 months) and there are no settings you can change.  Sounds like you need to contact the help desk.




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  # 112428 23-Feb-2008 09:12
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Definately not normal. Mine doesn't do that at all. The helpdesk should be able to get it sorted.

 
 
 
 


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WorldxChange

  # 112429 23-Feb-2008 09:23
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If you make a call when this happens and send me the details, Date and Time as well as your VFX number I will take a look,

Thi should not happen but It will most probably be to due with the message not being sent correctly, most likely due to the router in front of your PAP2T, my suggestion is to
  • first set your PAP2T up on a Static IP,
  • Make sure you set the DNS in the PAP2T as well
  • Set QOS on your router for that Static IP if possible




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



360 posts

Ultimate Geek


  # 112440 23-Feb-2008 10:19
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maverick: If you make a call when this happens and send me the details, Date and Time as well as your VFX number I will take a look,

Thi should not happen but It will most probably be to due with the message not being sent correctly, most likely due to the router in front of your PAP2T, my suggestion is to
  • first set your PAP2T up on a Static IP,
  • Make sure you set the DNS in the PAP2T as well
  • Set QOS on your router for that Static IP if possible


ok the router is set to access point, basicly using the router so i can have wirless access for my pc's then it runs to my modem which asings the DHCP.

because the router is set to access point i dont think it has any QOS options.


one thing i fogot to mention it seems to take some time to indicate that you are ringing sombody after you have put in the phone number, so you dial then about 3 - 5 secounds later it starts to ring the number. this could have somthign to do with the same issue


things im going to try

connect the Pap2t direfctly to the modem.

set the IP and the DNS to static.

will post back to let you know how i get on


maverick:  If you make a call when this happens and send me the details, Date and Time as well as your VFX number I will take a look,


so you just wont date, time and vfx phone number? cause it hapens every time so thats no issue i can send you those details asap cheers




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

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WorldxChange

  # 112441 23-Feb-2008 10:25
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Argh so this is also an important point, local numbers should ring within a second or 2 same for Toll Calls, so I am picking that it is the same issue and there is some delay in messages getting sent due to your local network.

Yes just time and VFX number will be fine




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



360 posts

Ultimate Geek


  # 112452 23-Feb-2008 11:42
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maverick: Argh so this is also an important point, local numbers should ring within a second or 2 same for Toll Calls, so I am picking that it is the same issue and there is some delay in messages getting sent due to your local network.

Yes just time and VFX number will be fine


i have sent you the details via email along with other things i altered to see if i could get it to work.

could it be anything to do with my phone that i have pluged into the pap2t? i doubt it unfortuntly i do not have another phone to try but plan on buying a new cordless phone for it what cordless phone would you recomend i?

thanks




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.



360 posts

Ultimate Geek


  # 112455 23-Feb-2008 11:53
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maverick: Argh so this is also an important point, local numbers should ring within a second or 2 same for Toll Calls, so I am picking that it is the same issue and there is some delay in messages getting sent due to your local network.

Yes just time and VFX number will be fine


ok a quick update, as of now i have only just been trying my cell phone. when i tried my landline it a differnt story

when i call my land line , vfx to my home number the dial goes through instantly apears that there is only a delay in dial out when i call cell phones not a problem for me

but instead of the phone ringing for about 10 secounds after i hang up.  if i call my land line and hang up the phone that is attached to the pap2t, my land line wont stop ringing it keeps going until i pick the land line up obviously there isnothing on the other end so this could be a real problem if i call sombody and they dont answer i hang up there phone could bepotentialy be ringing for weaks if they are on holiday lol

may give the help desk a call will post back if i come up with anything




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

 
 
 
 


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WorldxChange

  # 112462 23-Feb-2008 12:22
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The problem is your router changing ports every message,  ie it tells the network that we should talk to it on one port but the next message it changes again, this is not good

the example here shows the calls to 0800149638 the orig message comes from 36216 but is telling us to talk to 41082 then changes again to 44417 so we are never in line for the correct ports, ie the messages never get back to your device


----------------------------------------
Timestamp     : 11:58:09.071 2008-02-23
Direction     : RX
Remote IP/Port: 118.90.xxx.xxx/36215
Local IP/Port : xxx.xxx.xxx.xxx/5060
Transport     : UDP
----------------------------------------
INVITE sip:0800149638@as.wxcnz.net SIP/2.0
Via: SIP/2.0/UDP 118.90.xxx.xxx:41082;branch=z9hG4bK-448d86ac


Timestamp     : 11:58:09.112 2008-02-23
Direction     : RX
Remote IP/Port: 118.90.xxx.xxx/41082
Local IP/Port : xxx.xxx.xxx.xxx/5060
Transport     : UDP
----------------------------------------
ACK sip:0800149638@as.wxcnz.net SIP/2.0
Via: SIP/2.0/UDP 118.90.xxx.xxx:44417

Whats this means is that your router is a pretty bad one as it does not do natting properly and will not workw ell for VOIP due to behaviour we see here




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



360 posts

Ultimate Geek


  # 112490 23-Feb-2008 15:32
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my router is set to access point mode i will change it to router mode and see if that makes a difference thanks




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.



360 posts

Ultimate Geek


  # 112498 23-Feb-2008 16:38
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i have a belkin modem i was running it as access point it was easer to port forward for my xbox live, change it to router mode and it fixed the problem thankyou




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

3594 posts

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WorldxChange

  # 112500 23-Feb-2008 16:41
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no problem




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

8 posts

Wannabe Geek


  # 112989 25-Feb-2008 17:26
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I'm, having a similar issue. When I phone out to a mobile from my VFX line the mobile continues to ring for 10 seconds.

I have a Linksys PAP2T, the router is a Linksys WAG325N, I'm forwarding the following ports (all UDP) to my PAP2T:

5060 - 5061
53
69
10000 - 20000

Any ideas? If this could be a NAT issue, should I put the PAP2T in the DMZ?

BTW: this is day #1 with Fusion so excuse my ignorance ;-)

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  # 112990 25-Feb-2008 17:37
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Is your PAP2T on a Static ? if your forwarding then you probably need to be on one.

Did you port forward before or after this issue occured ?





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

8 posts

Wannabe Geek


  # 112994 25-Feb-2008 17:58
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Yes its on a static IP and the port forwarding takes this into account. Have had it running this way all day today - day #1.

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  # 112996 25-Feb-2008 18:07
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Have you tried it without port forwarding ?

PM your details and I will take a look




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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