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Topic # 198966 29-Jul-2016 17:50
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Hi

 

I've set up the router in accordance with the instructions on PBTECH's website here which are in accord with previous posts on here, but I cannot get any internet. In addition, how do I get my phone to work through the router?  My previous Huawei router had a specific phone jack but the Asus only has the LAN ports. Any hints for what I am doing wrong?  

 

Thanks

 

Aitchy


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  Reply # 1600963 29-Jul-2016 18:04
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Vodafone use DHCP, not PPPoE.

 

Your new router doesn't have a built in ATA. Even if it did you couldn't use it anyway as the Vodafone voice solution is a fully end to end managed voice solution that only works with their router. You can try plugging the Vodafone router in behind your new router and see if this works, you'll find lots of threads on here from other people who have tried this, but I have no idea if it works or not.

 

 




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  Reply # 1600968 29-Jul-2016 18:22
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Thanks for that, so the instructions on the website are wrong?  

 

Might have to call in a techie, think it is beyond my very limited skill level.

 

Aitchy


 
 
 
 


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  Reply # 1600983 29-Jul-2016 18:53
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Aitchy:

 

Thanks for that, so the instructions on the website are wrong?  

 

Might have to call in a techie, think it is beyond my very limited skill level.

 

Aitchy

 

 

No the instructions are correct.

 

Why did you buy a new router? What was wrong with the Huawei?

 

 

 

 




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  Reply # 1600987 29-Jul-2016 19:00
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Wifi drop outs, poor range.  We have a camera monitoring system that needs reliable wifi and the huawei just wasn't cutting it.


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  Reply # 1601002 29-Jul-2016 19:20
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In which case you should be deploying additional access point(s) around your home behind your existing router. The expectation that a single router can provide wireless coverage across an entire house (particularly if it's 2 stories or large)  is not a realistic expectation. Replacing the router will not necessarily me a magic solution to your issues.

 

Connecting cameras over WiFi is also not something I'd recommend unless you're looking at deploying enterprise WiFi kit in a well managed environment. There are plenty of things that can and will go wrong with this - it's certainly not something I'd ever recommend.

 

 

 

 




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  Reply # 1601009 29-Jul-2016 19:26
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It's a small single storey house so I don't think I am being unreasonable. Reviews for the Asus state it has very good coverage. The camera is for seizure monitoring for my daughter so I don't have much choice with that. I was going to set up the Huawei as wifi only for the camera if the Asus didn't give full coverage, I was mostly wanting to get better reliability. I'm not the only one who has issues with her Huawei judging by posts on here.

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  Reply # 1601039 29-Jul-2016 20:37
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sbiddle:

 

...the Vodafone voice solution is a fully end to end managed voice solution that only works with their router. You can try plugging the Vodafone router in behind your new router and see if this works, you'll find lots of threads on here from other people who have tried this, but I have no idea if it works or not.

 

 

There are some instructions on how to do this here. I can confirm that it works well.


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  Reply # 1601043 29-Jul-2016 20:47
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As for coverage, before investing on a new router did you check (using a smartphone app) if there are conflicts/interference from other WiFi networks around your place? This is by far the most common reason for poor WiFi performance in an urban environment (assuming you are not living in a rural area with no neighbours for miles away)?







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  Reply # 1601503 31-Jul-2016 07:34
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Yes I did.
With respect, I'd appreciate constructive replies offering a solution to my question rather than second guessing my decision to change routers. A quick google of the Huawei shows numerous examples of people dissatisfied with its performance seeking to upgrade. I am aware if my problem was caused by interference changing routers will not fix that, but I hav tried changing channels etc to no avail.

Thank you to those who have iffered assistance here on the thread and via PM.

Aitchy

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  Reply # 1601514 31-Jul-2016 08:46
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Did you manage to get it working? The photos you provided from PBTech under the heading "UFB Connection for Vodafone" look correct as sbiddle said, although I don't have this router to check myself.

The "Automatic IP" setting for the WAN Connection Type will be a different name for the "DHCP" setting mentioned by sbiddle in his first reply.



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  Reply # 1601516 31-Jul-2016 08:53
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Not yet unfortunately. I can't work out what is not correct in the settings.

Aitchy



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  Reply # 1601533 31-Jul-2016 09:07
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Actually just double checking, on the LAN-IPTV tab I am not getting the "Internet" option, just Lan ports 3 and 4.

Any suggestions?

Aitchy

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  Reply # 1601540 31-Jul-2016 09:28
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See if you can find a status page on the router, showing the status of the WAN connection. As a first troubleshooting step, you can see if the Asus is getting an IP address from the Chorus ONT when plugged in.

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  Reply # 1601551 31-Jul-2016 09:52
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I have 1 of these routers but with slingshot

 

 

 

Only think I had to do was change IPTV to manual and set the internet to VID 10 PRIO 0 then restart the router.

 

 

 

 




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  Reply # 1601559 31-Jul-2016 10:05
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It says Internet status: ethernet WAN - DHCP connection failed.
It is showing a wired connection with an IP address but I don't know if that is the ONT.

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