Woeful speed from Chch

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gary1001

15 posts

Geek

#204768 16-Oct-2016 19:04

Man, I am getting terrible performance.

Yesterday I had a Ultra Fast Cable 50 service commissioned for a property in Pegasus Christchurch (Vodafone cable is the only service available). After several hours trouble shooting it would appear speeds barely get above 2 mbps down.

FYI. If I test against a local vodafone server, it looks all fine at 50/2. Its just when ever you step outside the Vodafone infrastructure things get woeful, which practically means any internet use.

Is anyone else in the same boat?

Ivramire

8 posts

Wannabe Geek
+1 received by user: 1

#1652031 16-Oct-2016 19:10

http://www.vodafone.co.nz/help/network-status/

There's an area-wide fault in Christchurch at the moment, just started yesterday so if your connection just started yesterday that would be it.

darthkram

59 posts

Master Geek
+1 received by user: 23

#1652034 16-Oct-2016 19:14

We've been getting significantly slower internet than normal this weekend. I noticed it yesterday afternoon as Youtube was constantly buffering. We're on cable on a grandfathered plan (110Mbps I think) in the Hei Hei area of Christchurch. Speed tests to the local Vodafone server has maxed at about 80 when normally it goes right to 110 and tests to Auckland servers have been very variable. One showed about 60 while multiple others have maxed at about 5Mbps so something strange looks to be going on.

Downloading from Usenet has peaked at about 6MBps when normally it will go up to 8MBps (what I artificially limit it to).

Here's a test to the Spark Auckland server for example:

The Vodafone site does list a couple of issues in Christchurch but no specific details on them.

sleemanj

1514 posts

Uber Geek
+1 received by user: 315

#1652035 16-Oct-2016 19:16

I've noticed incredibly poor international speeds over the last 2 days, I mean, REALLY bad. Also Christchurch, cable.

Here is downloading a file from one of my Amazon servers to my Cable connection...

wget http://sparks.gogo.co.nz/clonezilla-live-2.4.7-8-i686-pae.zip
(...)
24.0KB/s

Here is downloading the same file from the Amazon server to a server in LA...

wget http://sparks.gogo.co.nz/clonezilla-live-2.4.7-8-i686-pae.zip

(...)

5.19M/s

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

darthkram

59 posts

Master Geek
+1 received by user: 23

#1652036 16-Oct-2016 19:18

Just gone to the Facebook page, someone from Vodafone has responded to multiple people complaining about their Cable connections. They have confirmed there is a problem but no eta on a fix at the moment.

Lesson to self, always check the Facebook page first!

gary1001

15 posts

Geek

#1652041 16-Oct-2016 19:25

Yea, I must have been effected by the fault. I'll sit tight and give it a few days.

quickymart

14940 posts

Uber Geek
+1 received by user: 13953

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#1652067 16-Oct-2016 23:11

A few days? I would hope it's fixed a lot quicker than that.

Will fibre ever come to Pegasus, I wonder.

Dyson

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kiwired23

90 posts

Master Geek
+1 received by user: 5

#1652422 17-Oct-2016 17:33

I've run into that as well. About 3Mbps down to everywhere except Vodafone's Speedtest server since late Saturday night. Opened a ticket with them, and now waiting for something magical to occur. (But I'm secretly really waiting on the initial scope visit later this week to get fibre installed, so I'll finally have more internet options than ADSL1 or cable)

(That's from wifi on my phone - desktop results are about the same)

Yabanize

2351 posts

Uber Geek
+1 received by user: 583

#1652423 17-Oct-2016 17:33

It seems to mostly affect international sites. Gosh it's frustrating. I don't just think it's just a speed loss, its packet loss

Alot of business's rely on cable. Sort it Voda!

michaelmurfy

meow
13579 posts

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#1652424 17-Oct-2016 17:43

quickymart:

A few days? I would hope it's fixed a lot quicker than that.

Will fibre ever come to Pegasus, I wonder.

Vodafone were told to lay duct that other providers can use (eg, Chorus, Enable etc) however there has been zero interest from these companies to bring service to Pegasus. From what I understand also there has been complaints going on for years regarding the internet speed around there too.

Michael Murphy | https://murfy.nz
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Linux

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Lifetime subscriber

#1652427 17-Oct-2016 17:49

I am sure you will see a fix be in place early hours tomorrow morning

Linux

rotatingBacon

26 posts

Geek
+1 received by user: 6

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#1652452 17-Oct-2016 18:39

Linux:

I am sure you will see a fix be in place early hours tomorrow morning

Linux

~~Have you heard something from an official source?~~

EDIT:

Services Affected - High speed Internet services
Sun Oct 16 09:00:00 NZDT 2016
Technicians will be working on this issue after midnight to restore service overnight.