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Topic # 21425 26-Apr-2008 10:27
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Hi.. I'm moving into a rental property next month. It's brand new, so wouldn't have had a line connected before.

I'm just wondering, if I order Fusion and a tech needs to visit on site because of the above, what would I have to pay?

Or should I be fine without needing someone to come on site?

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Uber Geek
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  Reply # 126454 26-Apr-2008 10:58
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Because you have never had a phone line installed before, a tech. will definitely need to pay you a visit.

This should cost $149 as it says here:

But it would pay to check with Xnet first.


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  Reply # 126455 26-Apr-2008 11:04
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Thanks Grant, yes I will check with them. It may work out cheaper to get Telecom to connect a line and then switch, although it would lengthen the process.



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  Reply # 126461 26-Apr-2008 11:31
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If there are lines already in the house (odd if there wasn't) then as I understand it Telecom will, at their expense, connect the line from the property to their network. I am sure I have read this at the site, I can't remeber exactly which document it is, but you can look at page nine of for some info. Even though it is naked DSL, Telecom are still getting money out the connection. I don't think a visit from a technician is required.

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  Reply # 126807 28-Apr-2008 14:28
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Called Xnet, was told that as long as the copper lines are connected, it should be all good to do a self install.

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Master Geek
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  Reply # 126816 28-Apr-2008 14:52
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Just been through this myself, and Xnet did have to put it down as a Full Install (even though cables were already in place). I haven't received my first Fusion bill though, so don't know if the $149 will get charged or not...

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