Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




39 posts

Geek


Topic # 22093 16-May-2008 12:38
Send private message

Hello There,

Vodafone had informed their retailors that this functionality will be available on 15th May 2008.

On 15th, Vodafone sent out communication that, due to technical snag, this has been delayed again until further notice. This is quite frustrating to customers.

The news that is heard in the market is Vodafone IT is being outsourced to IBM. I do not believe this is an impossible task to have this functionality, this should have been addressed long ago and someone at the top, who cares about customers has to drill down and see what is causing this delay and kick some asses if required :-)


Cheers,
Nisch

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3

xpd

The Overrated Raccoons
8740 posts

Uber Geek
+1 received by user: 1275

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 131258 16-May-2008 13:55
Send private message

I want to go the other way Frown
Account to Prepay.




XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

Battlenet : XPD#11535    Origin/Steam/Epic/Uplay : xpdnz

 

Sea of Thieves Down Under


Phil Gale
1107 posts

Uber Geek
+1 received by user: 44

Trusted
Red Jungle
Subscriber

Reply # 131271 16-May-2008 15:12
Send private message

You make it harder and harder to stay every day vodafone.




Red Jungle: we make fantastic software

RSS  Twitter  Facebook  Skype

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
6314 posts

Uber Geek
+1 received by user: 380

Moderator
Trusted
Lifetime subscriber

  Reply # 131303 16-May-2008 18:22
Send private message

nisch: The news that is heard in the market is Vodafone IT is being outsourced to IBM. I do not believe this is an impossible task to have this functionality, this should have been addressed long ago and someone at the top, who cares about customers has to drill down and see what is causing this delay and kick some asses if required :-)


Fully agree with your points, but you do have to be realistic about systems for big corporates.

Changes such as this require not only back-end changes, but also changes to documentation, testing, deployment, staff training etc. Having recently made changes to our internal systems, I can imagine the issues Vodafone faces when they are much much bigger than us.

Frustrating I know, but when you change something that affects so many it's best to take it slow and get it right the first time Smile

174 posts

Master Geek
+1 received by user: 4


  Reply # 131618 18-May-2008 17:14
Send private message

xpd: I want to go the other way Frown
Account to Prepay.


as far as i know you can port account number into prepay number from now on...

which is good!!!



39 posts

Geek


  Reply # 131730 19-May-2008 11:21
Send private message


 I have been in IT industry for quite a while now and work on ERP systems, these systems are integrated will all the systems and processes that the businesses use and making any changes to them is quite a challenging task.
 I agree that vodafone environment is quite complex, but I do not agree that these tasks can never be possible, vodafone has postponed their go-live dates for this functionality several times now and I as a customer is losing faith in them. The management should realise by now that there is something wrong with the way this functionality is being rolled out and have to address it. When a go-live date is planned, there is a buffer kept in case of last minute issues and timelines of all activities are taken into consideration and verified. Vodafone is not a small shop where someone just dreams of a date and then when it is not reached, another one things of another date out of nowhere and having no background to it. I think the right people are not involved and making decisions there.


Phil Gale
1107 posts

Uber Geek
+1 received by user: 44

Trusted
Red Jungle
Subscriber

  Reply # 131735 19-May-2008 11:44
Send private message

I certainly appreciate the complexities that arise from changes to existing systems. However as nisch said - one expects Vodafones technical teams to understand this as well. My frustration comes from the habitual cycle of being given timeframes and then having that timeframe lapse that Vodafone has been displaying for some time now.




Red Jungle: we make fantastic software

RSS  Twitter  Facebook  Skype

Minimalist
5470 posts

Uber Geek
+1 received by user: 408

Moderator
Trusted
Lifetime subscriber

  Reply # 132093 20-May-2008 16:37
Send private message

TOMORROW IS THE DAY!!!

You will be able to move BOTH WAYS tomorrow, PrePay to On Account and vice versa :-)

675 posts

Ultimate Geek

Trusted

Reply # 132150 20-May-2008 19:33

You mean you can switch both ways, porting is between carriers Innocent

Hats off to VF for finally making this available (and the amount of effort that went into it).. Time to move a few numbers to prepay.

3000 posts

Uber Geek

Trusted

  Reply # 132155 20-May-2008 19:58
Send private message

I'll be heading into a Vodafone shop first thing to switch a pile of numbers to Prepay. This better finally work after almost a year's delay.

You have to remember Telecom had the capability from the start.

Minimalist
5470 posts

Uber Geek
+1 received by user: 408

Moderator
Trusted
Lifetime subscriber

  Reply # 132163 20-May-2008 20:30
Send private message

You mean you can switch both ways, porting is between carriers Innocent


Sorry smarty pants, fixed now using laymans speak.

886 posts

Ultimate Geek
+1 received by user: 32


  Reply # 132180 20-May-2008 21:30
Send private message

so there should be no problem moving my vodafone prepay to a telecom plan?

I have been with 3 companys here in the uk and kept my number on all of them no problem so I don't see any reason why I can't do it in nz.

They should have a standard legenth of phone number instead of having longer numbers for prepay and shorter ones for contract.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


Reply # 132182 20-May-2008 21:36
Send private message

mckenndk: so there should be no problem moving my vodafone prepay to a telecom plan?

I have been with 3 companys here in the uk and kept my number on all of them no problem so I don't see any reason why I can't do it in nz.

They should have a standard legenth of phone number instead of having longer numbers for prepay and shorter ones for contract.


Read the thread please!!

Mobile number porting between networks has been in well over a year!!

This thread is about switching between vodafone prepay & on account and keeping the same number (this is not porting)

Nate wants an iphone
3901 posts

Uber Geek
+1 received by user: 28

Mod Emeritus
Trusted
Lifetime subscriber

Reply # 132185 20-May-2008 21:53
Send private message

How do you switch over? Can you just call the helpdesk, or are you forced to visit a dealer and buy another SIM card?




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 132188 20-May-2008 21:56
Send private message

cokemaster: How do you switch over? Can you just call the helpdesk, or are you forced to visit a dealer and buy another SIM card?


Going from prepay to on Account would have to be done in store (ID required , credit checks)

Not sure about going other way!

886 posts

Ultimate Geek
+1 received by user: 32


Reply # 132189 20-May-2008 21:56
Send private message

sorry for some reason I thought you could only port plan numbers between providers

 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41


New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16


New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13


Nutanix Beam gives enterprises control of the cloud
Posted 10-May-2018 14:09


D-Link ANZ launches Covr Seamless Wi-Fi System
Posted 10-May-2018 14:06


Telstra, Intel and Ericsson demonstrate a 5G future for esports
Posted 10-May-2018 13:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.