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190 posts

Master Geek
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Topic # 222562 17-Aug-2017 17:33
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So in Spreydon / HeiHei (two places where I have seen the TV recently) the signal is frequently choppy and blocky with Sky channels. This is new, in the years that we have had VF/Sky we have never seen so much interference.

 

I did a speed test and its at a typical level 50/2mbs so its not the internet itself. Its getting annoying.

 

 

 

Anyone else experience it, or can explain it?


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2033 posts

Uber Geek
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  Reply # 1848199 17-Aug-2017 19:24
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Internet speed doesn't affect it, There is a signal strength meter in the settings somewhere, but really a technician needs to test it


1273 posts

Uber Geek
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Subscriber

  Reply # 1848243 17-Aug-2017 20:29
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Are you on the old telstra cable or on Fibre?

 

Eitherway, call your ISP and log it.

 

If you are on fibre, I dont think a speedtest would give you any indication about the fibre connection as I believe the the VF TV box is plugged directly into the ONT one its own VLAN (and you are trying to do a speedtest via the modem/router which would be a on seperate VLAN). 

 

 


 
 
 
 


883 posts

Ultimate Geek
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  Reply # 1848278 17-Aug-2017 23:23
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Can you play the test signal?

 

udp://@233.36.129.38:5792

 

 


416 posts

Ultimate Geek
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Trusted

  Reply # 1848453 18-Aug-2017 10:52
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Im in Rolly and mine was doing this (VF Fibre with Sky via). Turned box off and left off a while then back on which fixed it. Occasional since but when was bad was every channel unwatchable.


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