VF/Sky TV is staggering and showing block patterns in CHCH

Forums › One NZ (including Farmside) › VF/Sky TV is staggering and showing block patterns in CHCH

netspanner

358 posts

Ultimate Geek
+1 received by user: 92

#222562 17-Aug-2017 17:33

So in Spreydon / HeiHei (two places where I have seen the TV recently) the signal is frequently choppy and blocky with Sky channels. This is new, in the years that we have had VF/Sky we have never seen so much interference.

I did a speed test and its at a typical level 50/2mbs so its not the internet itself. Its getting annoying.

Anyone else experience it, or can explain it?

Yabanize

2351 posts

Uber Geek
+1 received by user: 583

#1848199 17-Aug-2017 19:24

Internet speed doesn't affect it, There is a signal strength meter in the settings somewhere, but really a technician needs to test it

Goosey

3016 posts

Uber Geek
+1 received by user: 870

Subscriber

#1848243 17-Aug-2017 20:29

Are you on the old telstra cable or on Fibre?

Eitherway, call your ISP and log it.

If you are on fibre, I dont think a speedtest would give you any indication about the fibre connection as I believe the the VF TV box is plugged directly into the ONT one its own VLAN (and you are trying to do a speedtest via the modem/router which would be a on seperate VLAN).

Apsattv

2452 posts

Uber Geek
+1 received by user: 724

#1848278 17-Aug-2017 23:23

Can you play the test signal?

udp://@233.36.129.38:5792

Quinny

926 posts

Ultimate Geek
+1 received by user: 208

Trusted

#1848453 18-Aug-2017 10:52

Im in Rolly and mine was doing this (VF Fibre with Sky via). Turned box off and left off a while then back on which fixed it. Occasional since but when was bad was every channel unwatchable.