Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vofafone Cable network - TV Issue?
WyleECoyoteNZ

1049 posts

Uber Geek


#224084 1-Nov-2017 20:34
Send private message

Hi folks,

 

Anyone else having issues\no picture on the vodafone T-Box within the Wellington Cable network?

 

The modem\christmas tree thing with it is showing the 3 tops lights solid green, the forth flashing, and the fifth solid too.

 

I'm in the Johnsonville area.

 

EDIT: already done a power reset of the modem and T Box.

 

Error on screen on The requested service/content is unavailable.

Create new topic
WyleECoyoteNZ

1049 posts

Uber Geek


  #1894026 2-Nov-2017 08:35
Send private message

Service returned about an hour after the outage.

What I'm deeply unimpressed by is the wait/hold time. The first time during the outage was over 40 minutes. Ok they said wait/hold times were around 25 minutes at this beginning of the call.

The second time I was on hold for nearly an hour, at which point I gave up.I suspect at the end, people on the other end had gone, as while on hold I stopped hearing the recorded messages concerning the outage.

The reason for the second call was once the T box services were resumed, about a minutes later the t box power cable transformer blew. A clearly audible pop sound was heard. If this was as old as the T box, I'd not be too bothered, but as this power cable was only replaced by the Vodafone contractor about 6 weeks ago I'm convinced something came down the cable to cause this. The power was plugged into a basic power board with the basic surge protection on it. As the modern is plugged into the same board, and didn't drop out, this failure I believe has been a result of the services being resumed. Of course, I'm speculating and have no proof to back this up, but I do find it strange for a new cable to fail.

Maybe third time lucky in getting through to someone at Vodafone..

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00

eero Pro 7 Review
Posted 23-Jul-2025 12:07

BeeStation Plus Review
Posted 21-Jul-2025 14:21

eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01

WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32

RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26

Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24

Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05

Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01

Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01

Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22

Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46

Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42

D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34

Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

RSS feeds
Main feed
Forums feed
Copyright
©2002-2025 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Affiliate links
Samsung
AliExpress
Wise
Sharesies
GoodSync
Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright