Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


James_

37 posts

Geek


#22428 28-May-2008 10:57
Send private message

Does anyone else ever have issues with using the 'My Account' website?

It very rarely allows me to click into my account summary (viewconnectionsummary.do) regardless of what computer/OS/Browser I use.  Only seems to work if the planets align. Call center have been saying for months that here are no reported website faults - but surely it's not just me that can't use it?

Create new topic
cranz
675 posts

Ultimate Geek

Trusted

  #133794 28-May-2008 11:33

My Vodafones performance has a lot to do with the size of the account you are trying to access, An account with 1 connection will load a lot faster (and have less issues) than trying to view 1 connection on an account with 40 (speaking from personal experience)

It seems as if the majority of faults are due to the database connector timing out when trying to pull back so much information and displaying the fantastic "this service is unavailable" default fall-back screen (which is showed more often than not lately). Another issue that confuses the website is connections that are on suspension can affect the way the account is handled online as it thinks these connections are not *real* connections and are deactivated.

You are not alone and I've raised these issues a few times with Vodafone (not just CSR's) but it seems to have stayed the same.

last I heard My Vodafone's backened was due for an overhaul which will be happening "at some stage" (in the words of the red giant)

 
 
 

Backblaze Unlimited Backup. World’s easiest cloud backup. Get peace of mind knowing your files are backed up securely in the cloud (affiliate link).
James_

37 posts

Geek


  #133798 28-May-2008 11:40
Send private message

Ah - that would explain it.  Thanks.

Create new topic





News and reviews »

Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.