Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




30 posts

Geek


#23817 9-Jul-2008 17:54
Send private message

Trying to work through a problem with Helpdesk on a problem with our phone disconnections, that has been ongoing for several months.
When the technician asked Telecom for a line test, they informed him that we were on an unsupported exchange.
In Upper Hutt city  ????
Can anyone enlighten me as to what they are getting at please.  I'm curious

Create new topic
80 posts

Master Geek


  #145684 9-Jul-2008 20:10
Send private message

Generally means you're on a Nokia DSLAM, which their analysis tools don't run on.



30 posts

Geek


  #145701 9-Jul-2008 20:29
Send private message

Sorry: I don't quite get that.
To my mind, the exchange is the box down the street, which telecom service and from and which up until February we had a landline from.
My line obligations began at the front gate
From there, the only difference is a router and a modem. Both Linklsys, both new.  Where does Nokia fit in?

 
 
 
 


1805 posts

Uber Geek

Trusted

  #145741 9-Jul-2008 21:27
Send private message

Nokia DSLAM is the thing in the exchange your linksys router talks to.




CPU: Intel 3770k| RAM: F3-2400C10D-16GTX G.Skill Trident X |MB:  Gigabyte Z77X-UD5H-WB | GFX: GV-N660OC-2GD gv-n660oc-2gd GeForce GTX 660 | Monitor: Qnix 27" 2560x1440

 

 


80 posts

Master Geek


  #145832 9-Jul-2008 23:38
Send private message

mentalinc hit the nail on the head.  The Nokia (or Alcatel in most cases now) is the piece of equipment that's installed inside the exchange.  Telecom's line analysis tools don't run on Nokia DSLAMs, which is why the Xnet tech wasn't able to get tests run for your line :).



30 posts

Geek


  #145912 10-Jul-2008 08:37
Send private message

Thanks folk, am getting the drift of it now.  So how then, should there be a " fault " in the line between the exchange and the home causing the problem, do we discover and eliminate it.   The broadband is good, but the phone on Fusion is non existant now, and both the router and the modem have been replaced.

174 posts

Master Geek

Trusted

  #145937 10-Jul-2008 09:25
Send private message

Hello Darcy,

I can see that the disconnection have stopped after one of the Techs here requested TElecom place a noise profile on your port. Are the phone issues still continuing now that the DSL connection is stable ?

Start2008-07-09 11:58:42
Alive2008-07-10 08:58:46
StopOnline

Prior to this your connection was up and down alot.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





30 posts

Geek


  #145962 10-Jul-2008 09:59
Send private message

Hi Griven.
Answere to your question is no and no dial tone.
Did a re boot   same answere

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.