Do Vodafone usually use ONT port 2 for UFB?

Forums › Vodafone New Zealand › Do Vodafone usually use ONT port 2 for UFB?

MrSnail

5 posts

Wannabe Geek
+1 received by user: 1

Topic # 239780 3-Aug-2018 15:42

Just switched to Vodafone UFB from Bigpipe, had my router connected to LAN port 1 on the ONT. Wasn't getting anything for 10 mins after it was meant to be live, so tried both a router and ONT restart but still nothing. Didn't know what else to try so plugged the cable into LAN 2 instead, just to see if there was any difference. Then boom, internet light on the router goes solid green and I'm getting connection on my computer again. Is this normal for Vodafone to do? Should I be worried I have two connections live at the moment or anything? I can't seem to get anything through LAN 1 still though.

Linux

3340 posts

Uber Geek
+1 received by user: 1857

Trusted

Lifetime subscriber

Reply # 2067546 3-Aug-2018 15:45

Not that I have seen normally LAN port 1

John

Ex JohnR VodafoneNZ 17 years 4 days

phantomdb

511 posts

Ultimate Geek
+1 received by user: 80

Subscriber

Reply # 2067550 3-Aug-2018 15:50

I know enable will provision Lan port 2 to the new provider if there is an active connection on Lan one.

hio77

'That VDSL Cat'
8242 posts

Uber Geek
+1 received by user: 1746

Trusted

Spark

Subscriber

Reply # 2067575 3-Aug-2018 16:06

phantomdb: I know enable will provision Lan port 2 to the new provider if there is an active connection on Lan one.

As above, most other LFC's other than chorus just provision up another port.

Chorus have rules around what plans you can order on a second port etc so with them often you need to wait.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

shaunm

3 posts

Wannabe Geek

Vodafone

Reply # 2067582 3-Aug-2018 16:17

I can confirm that if you are transferring from another RSP, the LFC can sometimes provision Port 2 to get the customer up and running asap. I see this a lot on Enable and UFF but only a handful of times on Chorus. If you have any doubts feel free to contact us and get one of our tech team members to have a quick look and double check for you. I would also remind you to follow up with the previous RSP to confirm they have relinquished the line fully so no nasty billing surprises for yourself :)

MrSnail

5 posts

Wannabe Geek
+1 received by user: 1

Reply # 2067609 3-Aug-2018 17:00

Cheers for the responses! It's chorus so looks like it is especially strange. I guess I should start with Bigpipe, I was disconnected early (around 4:00pm yesterday). Strange all around