Spam texts from Vodafone

Forums › One NZ (including Farmside) › Spam texts from Vodafone

MichaelNZ

1617 posts

Uber Geek
+1 received by user: 496

Trusted

#240298 31-Aug-2018 18:10

Had more than enough of Vodafone using and abusing my cell number for marketing.

Have "unsubscribed" via their call centre all to no avail.

I am already a customer so do not appreciate being constantly hassled for more, more, more.

Is there someone here who can help?

Linux

12360 posts

Uber Geek
+1 received by user: 8650

Trusted

Lifetime subscriber

#2082009 31-Aug-2018 18:16

Are they marketing SMS you are getting and how long ago did you request not to get them via customer service?

SMS reminders can't be stopped like reminder of active addons or your plan is going to renew in X number of days

John

MichaelNZ

1617 posts

Uber Geek
+1 received by user: 496

Trusted

#2082010 31-Aug-2018 18:17

Linux:

Are they marketing SMS you are getting and how long ago did you request not to get them via customer service?

They are marketing and a few days ago. Still coming through to my cell and tablet SIMs.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9998

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#2082011 31-Aug-2018 18:21

Have you simply replied to one with STOP like all marketing texts tell you?

MichaelNZ

1617 posts

Uber Geek
+1 received by user: 496

Trusted

#2082012 31-Aug-2018 18:23

sbiddle:

Have you simply replied to one with STOP like all marketing texts tell you?

I have done that in the past and been charged.

kumars

3 posts

Wannabe Geek
+1 received by user: 3

#2082013 31-Aug-2018 18:23

What number(s) are you getting those SMS from? Can you also share the content?

MichaelNZ

1617 posts

Uber Geek
+1 received by user: 496

Trusted

#2082014 31-Aug-2018 18:25

kumars:

What number(s) are you getting those SMS from? Can you also share the content?

"Vodafone" (which can't be replied to)

and 7243

It's all just Vodafone promos.

Geekzone

Want to support Geekzone and browse the site without the ads? Subscribe to Geekzone now (monthly, annual and lifetime options).

Linux

12360 posts

Uber Geek
+1 received by user: 8650

Trusted

Lifetime subscriber

#2082018 31-Aug-2018 18:39

Generally takes a couple of days once you unsubscribe before the SMS will stop

John

Linux

12360 posts

Uber Geek
+1 received by user: 8650

Trusted

Lifetime subscriber

#2082019 31-Aug-2018 18:40

sbiddle:

Have you simply replied to one with STOP like all marketing texts tell you?

Not Vodafone marketing SMS

John

alasta

6911 posts

Uber Geek
+1 received by user: 3400

Trusted

Subscriber

#2082054 31-Aug-2018 20:41

Can you block the number on your device?

MichaelNZ

1617 posts

Uber Geek
+1 received by user: 496

Trusted

#2082055 31-Aug-2018 20:43

alasta: Can you block the number on your device?

That is my fallback. I'm not sure if works for alpha-callerID.

I have PM'd off board by someone at Vodafone so hopefully their changes fix the issue. I also added my wfe's and mother's numbers to my request.

alasta

6911 posts

Uber Geek
+1 received by user: 3400

Trusted

Subscriber

#2082245 1-Sep-2018 10:38

I really wish it were possible to completely disable SMS. I never use it for any personal communication, so killing it off completely would be an easy way to avoid spam.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Linux

12360 posts

Uber Geek
+1 received by user: 8650

Trusted

Lifetime subscriber

#2082249 1-Sep-2018 10:47

alasta:

I really wish it were possible to completely disable SMS. I never use it for any personal communication, so killing it off completely would be an easy way to avoid spam.

@alasta Request bearer T21 to be removed ZMBD:IMSI=53001xxxxxxx,BSERV=T21;

If the person does not know how to remove command above