Hello everyone

I decided to switch from spark to Vodafone, unfortunately started the porting number process on 9pm on 15th feburary Friday ,unknown to me it that they dont work on Saturday or Sunday at all, i thought take a few hours extra .its now Sunday 11am my number still has not been switched over.
After ringing help desk a few times they now say around 11am tomorrow Monday. 18th feburary
I've missed all calls text on spark number ,not to mention iam not happy at all . Please can you change your porting terms on your website sumone else does not have this unfortunate problem

Vodafone:

" It will take around 4 business hours (Monday to Friday) to bring your number across from your previous provider."

But really should say if port your number on a Friday night u could be up to 3days if not more .

I've switched my kids phs from spark to skinny only took 2 hours .I presume Vodafone was the same silly naive me..

Disappointed