VF UFB Connection on the HFC Network

Forums › Vodafone New Zealand › VF UFB Connection on the HFC Network

James Bond

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# 253018 22-Jul-2019 08:29

Have VF changed their "policy" on this?

Can you get UFB while on the HFC network? (Christchurch)

Linux

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# 2281074 22-Jul-2019 08:33

You can request a connection to fibre if Vodafone say no then pick another ISP who will connect you to fibre

Linux

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# 2281077 22-Jul-2019 08:39

Title of the thread is not very clear the UFB connection will not be on the HFC network that VodafoneNZ own but the wholesale / Chorus UFB network

Edit: Might not be Chorus in Chch

phantomdb

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# 2281078 22-Jul-2019 08:39

As a side note enable were doing Pro-Active installs (about a year ago when i was installing fiber), without starting the RSP process. you could try ringing them and see if its still being done, get fiber installed, then see if vf will switch you to it, else as above switch isp.

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Linux

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# 2281083 22-Jul-2019 08:43

If you are in an area only covered by the VodafoneNZ HFC network then you can't connect to UFB

James Bond

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# 2281088 22-Jul-2019 08:56

Thanks for the replies. Asking for a friend.

I went through the same process in 2016 and as a result I had to switch from VF to Spark to obtain a UFB connection.

froob

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# 2281158 22-Jul-2019 09:52

I managed to get connected to fibre with Vodafone, even though I am within an HFC area (Wellington) and HFC was already hooked up to my house. That's just my anecdote, but I'm sure Vodafone has made statements in the past that they will hook people up to fibre if they want it. Your friend will probably need to speak to them on the phone, rather than trying to do it through the web.

Jase2985

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# 2281677 22-Jul-2019 19:18

3 people support this post

to answer the question i think you are asking

if you are in an HFC area, and Fiber (UFB) is available then yes Vodafone will allow you to change to fiber.

if you call up and they say no,hit up vodafones CEO on here as vodafone staff have mentioned it on here multiple times.

clinty

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# 2281682 22-Jul-2019 19:24

Linux: If you are in an area only covered by the VodafoneNZ HFC network then you can't connect to UFB

This doesn't seem to be the case anymore. I have had two clients that were connected to HFC change to Fibre with Vodafone recently

Of course now the ComCom case is resolved they may go back to not allowing it

Clint

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# 2281747 22-Jul-2019 19:45

clinty:
Linux: If you are in an area only covered by the VodafoneNZ HFC network then you can't connect to UFB

This doesn't seem to be the case anymore. I have had two clients that were connected to HFC change to Fibre with Vodafone recently

Of course now the ComCom case is resolved they may go back to not allowing it

Clint

@clinty I advised if you are in an area ONLY covered by VodafoneNZ HFC then you can't connect to the UFB network

Only covered by HFC means zero fibre and zero copper only 1 choice HFC

quickymart

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# 2281792 22-Jul-2019 20:19

Are there many areas left like that (overlooking Pegasus for a second)?

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# 2281802 22-Jul-2019 20:25

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quickymart:
Are there many areas left like that (overlooking Pegasus for a second)?

Not many but Pegasus was the one I was trying to think of

clinty

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# 2281823 22-Jul-2019 21:19

Linux:
clinty:
Linux: If you are in an area only covered by the VodafoneNZ HFC network then you can't connect to UFB

This doesn't seem to be the case anymore. I have had two clients that were connected to HFC change to Fibre with Vodafone recently

Of course now the ComCom case is resolved they may go back to not allowing it

Clint

@clinty I advised if you are in an area ONLY covered by VodafoneNZ HFC then you can't connect to the UFB network

Only covered by HFC means zero fibre and zero copper only 1 choice HFC

Sorry missed the only :)

Clint