VF closing WxC platform?

Forums › One NZ (including Farmside) › VF closing WxC platform?

JY

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#298428 16-Jun-2022 19:51

So I think Voda is telling me that they're closing down the old WxC VoIP platform on which I have two landline numbers terminated on a Cisco platform (I'm testing 3CX as an upgrade option). The connection is the 'unsupported' option. The Voda email mentions HFC, Fibre, Wireless, or Copper broadband as replacement options but these are Internet delivery technologies not VoIP services. I've read the email a few times but frankly is so non-technical it doesn't make sense to me.

For starters I live in rural Waikanae and we don't have can't get fibre directly, instead we have a Ubiquity link at 5.8 GHz running out 6 km delivering about 450 Mbps to another part of Waikanae were we share a 1 Gbps Spark fibre connection with a friend so I don't need an Internet connection option. We have patchy cellphone service from Spark (personal phones) and Voda (work phones) so not interested in a mobile solution.

So what are my VoIP dial tone replacement options? I have played with 2Talk in the past so that is an option, but I'm interested in other suitable replacements for the old WxC service.

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#2930546 16-Jun-2022 19:54

Hi, so yes 2Talk I have many circuits with them and no complaints. Hero is another option.

Cyril

Thunderbird5

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#2931004 17-Jun-2022 16:03

got an email yesterday which I dumped as phishing due to the dodgy url

but hardcopy mail today saying same thing that I have an outdated connection like as if Ethernet is so last century I guess wow I had no idea an SPA122 on naked fibre was a bad choice when I joined WXC

looks like yet another "modern" SP I will have to dump

cheers

hsvhel

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#2931012 17-Jun-2022 16:22

Mine are with 2talk. only issue i have had is when i forgot to pay the bill.....rest has been fine

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sultanoswing

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#2931334 18-Jun-2022 11:26

Another WxC -> Vodafone -> ??? refugee here too.

As per this thread (https://www.geekzone.co.nz//forums.asp?forumid=43&topicid=298452), now locked & redirected here, I'd like to transfer my existing working PAP2T + analogue cordless phones setup to a new provider i.e. no need to purchase new hardware or - even worse - the company's own shitty all-in-one AP/router.

speed:

Hero

https://2talk.co.nz/

Both can be a nightmare to deal with, but never the less they are (imo) your best bet.

Have been recommended, and I already have Hero on my list to contact on Monday as it looks like they support PAP2T - or at least used to - (https://faq.hero.co.nz/index.php?action=artikel&cat=18&id=102&artlang=en-us).

I've also got a query in with Kiwivoip (https://www.kiwivoip.co.nz/).

The 2talk website seems down and gives an https certificate error, which is not encouraging!

deadlyllama

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#2931342 18-Jun-2022 12:06

sultanoswing:

Have been recommended, and I already have Hero on my list to contact on Monday as it looks like they support PAP2T - or at least used to - (https://faq.hero.co.nz/index.php?action=artikel&cat=18&id=102&artlang=en-us).

I've also got a query in with Kiwivoip (https://www.kiwivoip.co.nz/).

The 2talk website seems down and gives an https certificate error, which is not encouraging!

Having been both a 2Talk and Hero customer on and off over the last decade, for home phone lines and church phone lines

Hero is cheaper, especially for my use, and seems to have a very very similar web interface - same softswitch supplier?

Both work fine with PAP2Ts - I have many PAP2Ts in a box.

Both providers will give you a free account of some sort to test with so I suggest going down that route if you have any concerns.

farcus

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#2931349 18-Jun-2022 12:49

sultanoswing:

Another WxC -> Vodafone -> ??? refugee here too.

As per this thread (https://www.geekzone.co.nz//forums.asp?forumid=43&topicid=298452), now locked & redirected here, I'd like to transfer my existing working PAP2T + analogue cordless phones setup to a new provider i.e. no need to purchase new hardware or - even worse - the company's own shitty all-in-one AP/router.

speed:

Hero

https://2talk.co.nz/

Both can be a nightmare to deal with, but never the less they are (imo) your best bet.

Have been recommended, and I already have Hero on my list to contact on Monday as it looks like they support PAP2T - or at least used to - (https://faq.hero.co.nz/index.php?action=artikel&cat=18&id=102&artlang=en-us).

I've also got a query in with Kiwivoip (https://www.kiwivoip.co.nz/).

The 2talk website seems down and gives an https certificate error, which is not encouraging!

2talk used to have auto-provisioning for pap2t

I used one with 2talk for about ten years without issue (until I decided I no longer needed a landline).

I don't see any issues with the 2talk website - working fine for me

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djtOtago

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#2931358 18-Jun-2022 13:05

sultanoswing:

snip .....

The 2talk website seems down and gives an https certificate error, which is not encouraging!

https://www.2talk.co.nz/ works

https://2talk.co.nz/ does not

bj99

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#2931363 18-Jun-2022 13:48

try procall.co.nz if you need assistance with setup.

nztim

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#2931365 18-Jun-2022 13:59

What a shame WxC was a solid platform

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

richms

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#2931377 18-Jun-2022 15:16

djtOtago:

sultanoswing:

snip .....

The 2talk website seems down and gives an https certificate error, which is not encouraging!

https://www.2talk.co.nz/ works

https://2talk.co.nz/ does not

Doesn't matter, still incompetent to have a customer side facing website available with cert errors.

Shows that they have not got adequate testing or monitoring of their service to not be alerted to this and resolve it.

Richard rich.ms

nztim

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#2931380 18-Jun-2022 15:26

Be interested in what @greepzone has ti say about VOIP only (no broadband) WXC customers

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

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JY

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#2931444 18-Jun-2022 17:32

nztim: Be interested in what @greepzone has ti say about VOIP only (no broadband) WXC customers

I had hoped for a few microseconds that maybe their marketing machine simply wrote to all customers with what looked like copper analog phone connected numbers as the email does not mention VoIP or WxC.

I am a bit surprised that while Kordia, ACS, Spark, and VF all have SIP trunk offerings (we deal with all these at work) none seem to want residential business. I guess there is no money in it.

farcus

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#2931479 18-Jun-2022 19:55

richms:

Doesn't matter, still incompetent to have a customer side facing website available with cert errors.

Shows that they have not got adequate testing or monitoring of their service to not be alerted to this and resolve it.

but surely the most important question in this thread is "how solid is the voip platform"?

The answer would be - "pretty solid"

sultanoswing

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#2931484 18-Jun-2022 20:40

djtOtago:
sultanoswing:

snip .....

The 2talk website seems down and gives an https certificate error, which is not encouraging!

https://www.2talk.co.nz/ works

https://2talk.co.nz/ does not

Yeah. This is a very poor look for a grandma's home run bakery business, let alone an IT company touting for business.

I can't recall running across this sort of error in the past decade. Not even on my home server.

insane

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2degrees

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#2931497 18-Jun-2022 22:15

Geez, tough crowd - hopefully others will be as forgiving the next time you make a honest mistake..

I've kindly let them know...

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