[WXC/VFX] ADSL2+ speed down?

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Gordy7

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# 42222 30-Sep-2009 22:49

Tonight at about 10.30pm

Xnet speed test 1086kbps down / 649kbps up.

Normally the Xnet speed test shows about 8000kbps down / 700kbps up.

(Last check many months ago)

Resetting router (RTA 1320) makes no difference to speed.

I am not at my cap yet.

Router shows

Connection ADSL2+

Line rate 11539kbps down / 945kbps up.

Attainable line rate 14564 down / 649 up.

BER test shows 0 errors at 11809kbps.

Cheers :-(

Gordy

Marewa, Napier.

Gordy

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3267 posts

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# 259935 1-Oct-2009 06:02

I've had the same observation for the past couple of weeks, and I get very similar speed/stats. It happens at night from about 7 or 8 (slowed down to 3Mbps from 6). My upload speed slows down to about 300k! In the mornings at 6 when I'm in front of the computer it is same as day time speed of 8Mbps. It is the first time in about 3 years that the speed is annoying me for more than a day, and it's been a couple of weeks already...

(Note that unless you are on Fusion you will not get more than about 8Mbps.)

You can never have enough Volvos!

Gordy7

913 posts

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# 260360 1-Oct-2009 22:26

1024pm

Even worse tonight:

873 down/ 715 up

and

991 down/ 710 up

G

Gordy

RWeb

11 posts

Geek

# 260523 2-Oct-2009 11:53

Are they doing what Orcon are doing now?? Throttling during the evenings? it seems like ISP's don't have much option despite the consumer wanting full speeds 24/7.

Cant wait till the upgrades in the pipeline in a years time to make speeds 2-4x faster....which bascially means we'll be using our limit faster :)

BreytenVT

20 posts

Geek

# 266732 25-Oct-2009 20:53

Same problem with me and my Fusion plan... For the last week or so my download speeds fluctuated from a massive 12mb down to a minuscule 1mb averaging out at +- 3mb. Logged a call with support (Jason) and although very friendly and prompt response, they gave me the usual blow off that it could be my wireless blah blah... Redid the tests with my laptop wired to modem and results were basically the same and now waiting for their ops team to come back with some feedback. .. Saying that, I’ve been waiting for about 3weeks for this new investigation of theirs to complete...

So what to do??? Move to different ISP? Or is it a case of “the devil you know...”

Slingshot Naked ADSL is looking attractive at present...

HELP ME ISP GODS!!!

1920x1080p

10 posts

Wannabe Geek

# 267049 26-Oct-2009 21:19

I contacted wxnz regarding the slow down - my d/l speed had dropped from 7Mbps to a struggling 2Mbps in the evenings.

I received a detailed and frank response pointing the finger squarely at Telecom NZ only providing the Commerce Commission mandated 32kbps backhaul per customer.

richms

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# 267094 26-Oct-2009 23:48

Did you reply pointing out that the telecom backhaul is not the only option available to them?

Richard rich.ms

1920x1080p

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Wannabe Geek

# 267097 27-Oct-2009 00:06

No I didn't because I don't know what options are available to them. Nor do I care - I just want broadband which is broadband.

coffeebaron

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# 267125 27-Oct-2009 09:41

richms: Did you reply pointing out that the telecom backhaul is not the only option available to them?

Unfortunately, that is the only option, as that is what feeds the Telecom Wholesaled ADSL gear.
I've notice this issue affecting more ISP now too: e.g. I did a Snap install, and their speeds (local) are much the same.
I do wonder whether Telecom themselves have this 32Kbps limit for their own per customer?

Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

1920x1080p

10 posts

Wannabe Geek

# 267394 27-Oct-2009 18:49

It would be interesting to know if Telecom have the 32kbps/user limitation. I am seriously considering changing my broadband connection to Telecom. I don't think wxnz would have enough influence to get a better backhaul service from Telecom.

Gordy7

913 posts

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Lifetime subscriber

# 267478 27-Oct-2009 21:38

Just checked my Xnet Fusion speed at 9.20pm this evening:

880k down/ 717k up

and

940k down / 754k up.

Router shows

Line rate

11539k down / 945k up

Not happy at all.

I have emailed the help desk and they are checking things out.

32k back haul agreement with Telecom reason given.

No feedback yet.

No option given for a better service.

I also note that I recall an ADSL2+ line rate was much higher in the past than it is now.
The drop may be due to increased users giving more cross talk.

Telstraclear have been offering a better feed ($20 to 30 more than WxC).

Commerce Commission have been emailed over the low speed issue and may get back to me in a couple of months.

Gordy

Gordy

BreytenVT

20 posts

Geek

# 267545 28-Oct-2009 06:56

Test this morning at 06:50 shows 0.56 down and 0.78 up... Got to love it!

dilligaf

30 posts

Geek

# 268732 31-Oct-2009 04:21

1920x1080p: It would be interesting to know if Telecom have the 32kbps/user limitation. I am seriously considering changing my broadband connection to Telecom. I don't think wxnz would have enough influence to get a better backhaul service from Telecom.

Telecom speeds, hope this helps

1920x1080p

10 posts

Wannabe Geek

# 268735 31-Oct-2009 06:43

dilligaf - can you do those same speedtest.net test for during an evening? perhaps between 7pm and 8pm?

snowkiwi

149 posts

Master Geek

# 268762 31-Oct-2009 09:53

Just tested now 945am Xtra in Ellerslie, Ak - got 2.61Mb/s down 0.71Mb/s up. (2.38 & 0.7 from my iphone via WIFI)
- Seams to be the norm with us over past few weeks on Big Time plan. not too great but usable.
I'm sure I used to get higher speeds on Go Large with old ADSL, but I'm not really sure when they changed to ADSL2+

dilligaf

30 posts

Geek

# 268767 31-Oct-2009 10:32

To 1920 X 1080p Yes I will do that, though with the exception of one only all my tests over all times throughout the day have been in simlar regions.

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