Did this happen to anyone else? Yesterday morning (8 Oct) my internet went down. I checked the router and rebooted it. The DSL light did not come on which was strange. After waiting a few minutes, I rebooted again but still the same. I phoned xnet and they told me that it shows connected even after I switched the unit off. This means a jumper fault which looks like my line was used by someone else.
How is this possible? Can telecom or other tecnicians just go into their cabinets and use a circuit for someone else? After several phone calls, I was told that a telecom is booked to only fix this on the 12th - 4 days later! They tell me that there is also industrial action in West Auckland where I live by technicians.
I work from home and I am without Internet and phone. This was typed on my Blackberry. I am frustrated and wish wonder if this has happened to others and if we can do something about this.
[Moderator edit (MF): moved to correct forum]