PXT Problem on Samsung D500

Forums › Vodafone New Zealand › PXT Problem on Samsung D500

Murdock82

11 posts

Geek

Topic # 5164 4-Oct-2005 14:53

Has any solution ever come up?
Just got the D500, and I can't send PXT, says "Server not Responding"
I've tried the configuration given in an earlier forum, Vodafone Customer Services tried various things and couldn't help, went into a Vodafone Shop, they couldn't help either...

What is up here!! Everything else works, I can recieve PXT and connect to WAP.
PLEASE HELP!

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Reply # 21010 4-Oct-2005 18:44

Can you send a PXT to your MSISDN with your SIM in another handset?

Murdock82

11 posts

Geek

Reply # 21011 4-Oct-2005 19:26

Haven't had access to one to try that, but the phone is able to recieve pxt. Just can't send.
Quite a few people seem to have had this problem with the D500, surely there's an answer.

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johnr

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Reply # 21012 4-Oct-2005 20:03

Put your SIM into another PXT capable handset that has no issues sending PXT and then send a PXT till your own MSISDN.

I would do this before going any further!

Murdock82

11 posts

Geek

Reply # 21052 5-Oct-2005 16:03

Hi John, back again. Tried what you said, sent to my number on another handset, and tried to recieve it on my handset. It sent, but i didn't recieve it.

Sent a pxt on the other handset to a different number, and that worked. Tried a different SIM on my handset and it didn't send either.

In the mms configuration I am able to recieve PXT's on Port: 8080. If I change ithe port to 9201, it's unable to connect to the server for both sending and recieving.

Thanks for the time you're taking to help.

freitasm

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Reply # 21058 5-Oct-2005 17:03

You have to send from another handset and receive on another handset, while using your SIM. this way you can be sure that your account is fine.

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Reply # 21096 6-Oct-2005 10:33

Put your SIM into another handset and send a PXT from your number to your number. Just as if you are sending a PXT to yourself but only do this with your SIM in another PXT capable handset.

lare83

4 posts

Wannabe Geek

Reply # 21345 11-Oct-2005 16:41

I have tried it... it works fine in other handsets... it's the samsung D500!!

I don;t know what about it though...

I had no problem with it till mid July... then that;s when I started getting 'server not responding' messages...

so far no one has able to find out what's causing the problem...

I guess we just need except the fact that it's not going to be solved???

vamr

5 posts

Wannabe Geek

Reply # 21432 13-Oct-2005 00:11

Just use port 8080 for the proxy.

I am assuming 9201 is restricted to specific phone IDs.

Murdock82

11 posts

Geek

Reply # 21435 13-Oct-2005 00:29

Have already tried on both ports.
Neither work.

vamr

5 posts

Wannabe Geek

Reply # 21436 13-Oct-2005 00:43

and you have the relay url correctly in there?

Murdock82

11 posts

Geek

Reply # 21438 13-Oct-2005 00:55

APN is: live.vodafone.com
Server is: http://pxt.vodafone.net.nz/pxtsend

elliekay

1 post

Wannabe Geek

Reply # 21563 15-Oct-2005 17:54

hey

I am having the same annoying problem, it only started happening in early July. I can still recieve PXT but not able to send any...

It is so annoying....

damonz

1 post

Wannabe Geek

Reply # 21745 19-Oct-2005 17:30

Everyone with the D500 has this problem.

I suggest people keep emailing vodafone so its in their face because judging from their response below they don't want to do anything about it even though its something they have changed in July and I pointed out to them everyone with the model has the problem - great attitude! typical generic helpdesk answer!

Response (Solutions Support - David) 19/10/2005 01:45 PM
Thanks Paul,

You are 100% correct in saying that. If the customer cannot get it to work using the wireless settings provided, unfortunately there isnt much we can do. But i see no reason why it shouldnt work using the settings on the link you provided the customer.

Thanks
Solutions Support
Response (Vodafone Customer Support - Paul) 19/10/2005 01:37 PM

Thank you for your email

In regards to the Samsung D500, unfortunately Vodafone New Zealand do not support this model. As long as you have the default New Zealand MMS settings on your mobile then you should be able to send Pxt.

Please visit the following site to update your mobiles settings http://wireless.vodafone.co.nz/m2mmms/

I have forwarded a copy of your email to our technical department to see if they are aware of this issue, however as we do not support this model they may not be able to offer any assistance.

If you have any further questions please reply to this email, call our Customer Contact Centre on 777 from your Vodafone mobile, or 0800 800 021 from any other phone. From overseas you can contact us on + 64 9 355 2007.

Yours sincerely

Vodafone Customer Support
[Moderator edit: removed email address to prevent spam]

Murdock82

11 posts

Geek

Reply # 21746 19-Oct-2005 17:36

Yeah, got th same copy and paste message from them.
Quite a useless bunch...no offence to anyone who can prove me wrong with this point.

n8

3 posts

Wannabe Geek

Reply # 21749 19-Oct-2005 19:58

Hi all, I started having trouble with this today.... have just downloaded as per above (http://wireless.vodafone.co.nz/m2mmms/) but selected D500c settings and all fixed - recommed you guys have a crack as well. cheers n8

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