Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




19282 posts

Uber Geek
Inactive user


#57407 12-Feb-2010 10:14
Send private message

These notifications

Are sent at 80% and 100% of data usage (If you are on a data bundle with more than 200Mb)
Are sent at 50% and 100% data usage ( If you are on a 200Mb or less data bundle )
Are sent within 15mins to 50mins of the bundle threshold being reached. They are not real time
Apply to Data Insurance bundles.
Will be sent to the mobile device/handset that is using the data bundle.

What the Customer needs to do

The service is automatically applied to all mobile broadband data plans and customers do not have to do anything to get the service.

John

Create new topic
3000 posts

Uber Geek

Trusted

  #298289 12-Feb-2010 10:43
Send private message

At long last!

A good addition would be a secondary number that the SMS can be sent to also, say the users primary phone.


Will the notification be sent out if the data session is still active and passes the threshold?



19282 posts

Uber Geek
Inactive user


#298291 12-Feb-2010 10:46
Send private message

paradoxsm:Will the notification be sent out if the data session is still active and passes the threshold?


For sure

John

 
 
 
 


4940 posts

Uber Geek


  #298586 13-Feb-2010 10:51
Send private message

Is it possible to get the alerts sent to an e-mail address as well? Can this be added online?



19282 posts

Uber Geek
Inactive user


  #298590 13-Feb-2010 11:05
Send private message

quickymart: Is it possible to get the alerts sent to an e-mail address as well? Can this be added online?


This is only phase 1 and does not include alerts to a email address

1869 posts

Uber Geek

Trusted

  #298743 13-Feb-2010 22:26
Send private message

A little birdie told me that new data plans were being launched in Feb, any idea of when?

1254 posts

Uber Geek


  #298748 13-Feb-2010 22:52
Send private message

simon14: A little birdie told me that new data plans were being launched in Feb, any idea of when?


what will be interesting is if they migrate their existing customers to the new plans or give the option to change for free or make them break the contract to change.

When Telecom changed the price was $5 cheaper and you got an extra 1gb of data but existing customers had to ask to be moved to the new plan. I would have thought it would have been better customer service to migtate their customers and send them a letter telling them how they were getting more for less.

2368 posts

Uber Geek

Trusted
Spark

  #298750 13-Feb-2010 23:14
Send private message

nitrotech:

When Telecom changed the price was $5 cheaper and you got an extra 1gb of data but existing customers had to ask to be moved to the new plan. I would have thought it would have been better customer service to migtate their customers and send them a letter telling them how they were getting more for less.



OT but you asked;


The old 1GB plan on XT was $54.95, and the new 2GB plan on XT is $59.95. You can get the 2GB plan for $49.95 if you have fixed home-line and broadband with Telecom. As you can see someone who may use only 1GB and doesn't have fixed broadband with Telecom or at all, might want to stay where they are.


Telecom generally doesn't force anyone to move plans for some time after the plan is withdrawn from the market, for example, Go Large was not sold to customers from sometime in 2007, it was only completely removed and customers migrated to other plans in 2009. 


nzbnw







 
 
 
 


1254 posts

Uber Geek


  #298751 13-Feb-2010 23:31
Send private message

nzbnw:

OT but you asked;


The old 1GB plan on XT was $54.95, and the new 2GB plan on XT is $59.95. You can get the 2GB plan for $49.95 if you have fixed home-line and broadband with Telecom. As you can see someone who may use only 1GB and doesn't have fixed broadband with Telecom or at all, might want to stay where they are.


Telecom generally doesn't force anyone to move plans for some time after the plan is withdrawn from the market, for example, Go Large was not sold to customers from sometime in 2007, it was only completely removed and customers migrated to other plans in 2009. 


nzbnw


Cool, so you've obviously been in touch with each existing customer to let them know their options?

Eg. a customer on the old plan had to pay $15 for an extra gb but the new plan is only $5 more expensive and includes the extra gb so it's still cheaper for anyone on the old plan and using over 1gb to be on the new one with or without xtra bb.

I understand what you are saying however the point I am making is existing customers are often overlooked when new products are released, not everyone has their ear to the ground when new plans are released.

3g

329 posts

Ultimate Geek


  #298778 14-Feb-2010 08:50
Send private message

quickymart: Is it possible to get the alerts sent to an e-mail address as well? Can this be added online?



I'll second that idea 8-).


SMS alerts are completely useless to us as our SIM cards are not in phones (they are in devices such as GPS receivers or MiFi type devices).


Alerts to an email address would be very useful for us.


Nigel H.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces 10th Gen Intel Core H-series for mobile devices
Posted 2-Apr-2020 21:09


COVID-19: new charitable initiative to fund remote monitoring for at-risk patients
Posted 2-Apr-2020 11:07


Huawei introduces the P40 Series of Android-based smartphones
Posted 31-Mar-2020 17:03


Samsung Galaxy Z Flip now available for pre-order in New Zealand
Posted 31-Mar-2020 16:39


New online learning platform for kids stuck at home during COVID-19 lockdown
Posted 26-Mar-2020 21:35


New 5G Nokia smartphone unveiled as portfolio expands
Posted 26-Mar-2020 17:11


D-Link ANZ launches wireless AC1200 4G LTE router
Posted 26-Mar-2020 16:32


Ring introduces two new video doorbells and new pre-roll technology
Posted 17-Mar-2020 16:59


OPPO uncovers flagship Find X2 Pro smartphone
Posted 17-Mar-2020 16:54


D-Link COVR-2202 mesh Wi-Fi system now protected by McAfee
Posted 17-Mar-2020 16:00


Spark Sport opens its platform up to all New Zealanders at no charge
Posted 17-Mar-2020 10:04


Spark launches 5G Starter Fund
Posted 8-Mar-2020 19:19


TRENDnet launches high-performance WiFi Mesh Router System
Posted 5-Mar-2020 08:48


Sony boosts full-frame lens line-up with introduction of FE 20mm F1.8 G large-aperture ultra-wide-angle prime Lens
Posted 5-Mar-2020 08:44


Vector and Spark teamed up on smart metering initiative
Posted 5-Mar-2020 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.