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147 posts

Master Geek
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Topic # 57482 15-Feb-2010 11:57
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So the rugby world cup is next year and hundreds of thousands of people will be coming to new zealand. will vodafone's network be able to handle all these new cellphones on their network? I know vodafone will probably bring in temporary cell sites but will it be enough? And there are already lots of areas in auckland and other cities with no cellphone coverage at all like on some train tracks and in the cbd.

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  Reply # 299040 15-Feb-2010 12:21
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What cities have no mobile coverage?

Train tracks with no mobile coverage?

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Ultimate Geek

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  Reply # 299041 15-Feb-2010 12:27

World Cup? Oh yeah... suppose we ought to do something about that.

Actually, we are. Computerworld has a story on Vodafone's prep work for the Rugby World Cup here.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz


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  Reply # 299043 15-Feb-2010 12:34
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" Vodafone has upgraded the backhaul from more than 830 cell sites to 10Gbit/s "

bahahahaha someone is confused between G and M

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  Reply # 299045 15-Feb-2010 12:36

That'll be in your performance review... ;-)

That's across the network rather than site by site having 10Gbit/s. Each site has had between 2 and 6Mbit/s added to whatever was there before.

Apparently.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz


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  Reply # 299046 15-Feb-2010 12:37
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PaulBrislen: That'll be in your performance review... ;-)

That's across the network rather than site by site having 10Gbit/s. Each site has had between 2 and 6Mbit/s added to whatever was there before.

Apparently.

Cheers

Paul


Thats better



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Master Geek
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  Reply # 299055 15-Feb-2010 13:07
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johnr: What cities have no mobile coverage?

Train tracks with no mobile coverage?


by no cellphone coverage i meant to say parts of cities that have no signal at all like when the signal is so weak that you can't even call and sometimes not even text message, like parts of titirangi, great barrier island, township road waitakere train station, and lots more. even on your website's coverage map there are streets have only have 1 or 2 bars of signal strength.

i think vodafone should make sure the signal strength is strong in all the world cup cities at hotels, motels, beaches, parks, bus stations, train stations, national parks, sports stadiums.

and i don't think adding a backhaul is going to stop the cell towers from overloading. what you need is more towers, not backhaul.

everyone on this forum post where you do not get any vodafone signal so we can show johnr.




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Master Geek


  Reply # 299057 15-Feb-2010 13:10
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Ultimate Geek

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  Reply # 299067 15-Feb-2010 13:40

Hi there,

we have network coverage in 97% of the places New Zealanders live work and play.

You'll be able to find out about our coverage on Vodafone's network coverage page on the website.

You'll see there are three network types listed:

1: Calling 2G, 2.5G
2: 3G Broadband
3: 3G Extend

The first network type is GSM and GPRS: that is, calling, TXTing, PXTing and dial-up data speeds.
The second network type is 3G running on 2100MHz spectrum.
The third network type is 3G running on 900MHz spectrum.

All our handsets do GSM.
All of our 3G handsets do 2100MHz.
Roughly half our current range of 3G handsets do 900MHz.

If you're in an area where there's 3G Extend but you don't have a 3G Extend capable device, you won't see the 3G Extend network.

This can lead to some frustration.

If you do find an area where you cannot make a call there are a number of reasons for this.
You may be outside our coverage area.
You may be only just inside our coverage (cellsites shrink in terms of range when they're being used so this may lead to you falling outside the coverage area temporarily).
You may be in coverage but in a congested cellsite.
You may be in coverage but inside a building constructed of non-network friendly materials.
You may be in a blackspot caused by buildings or natural features.

This is not an exhaustive list but you get the idea.

You can report such things either via email or you can indeed post them on our forum, or you can call the call centre to log an issue. You're welcome to tell Geekzone but that's somewhat adhoc and we may/may not see the issue in a timely fashion.

Hope that helps.

Cheers

Paul




Paul Brislen
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Vodafone

http://forum.vodafone.co.nz


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  Reply # 299075 15-Feb-2010 14:00
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Graet barrier has some 2G and 3G extended coverage its not like its viable to cover the whole island but vodafone cover the main bays. Since when is Great Barrier a world cup city??

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  Reply # 299076 15-Feb-2010 14:02

Oh, forgot to mention: Great Barrier Island has a fully-self sustaining cellsite. Instead of running on diesel and all the trouble that includes, it has wind and solar power that's doing the business.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz


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  Reply # 299077 15-Feb-2010 14:05
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Oh adding more towers is so simple we get the Red Helicopter hook them to the bottom and fly them in.

Towers need power , transmission , and more than a few customers using them these towers cost huge dollars.

John

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  Reply # 299079 15-Feb-2010 14:13
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What about where coverage looks good, ie all Vodafone cellphones have at least 3 bars of signal (on at least 6 different brands/models of Vodafone cellphones), but calls and texts don't come through for hours?
This has been going on at the same location for about 6-7 years now.
This happens all year round too.
If someone tries to call 99% of the time they will go straight to voicemail, the other 1% they actually get through.
If someone sends a text 99% of the time the text won't come through for a few hours at least. Then you get all your texts in a batch if more than one has been sent.
Outgoing calls/texts also have problems (call can't connect or text send failed) but don't seem to be as bad as incoming.

Telecom cellphones don't have a problem in the same location.




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  Reply # 299080 15-Feb-2010 14:18

CYaBro: What about where coverage looks good, ie all Vodafone cellphones have at least 3 bars of signal (on at least 6 different brands/models of Vodafone cellphones), but calls and texts don't come through for hours?
This has been going on at the same location for about 6-7 years now.
This happens all year round too.
If someone tries to call 99% of the time they will go straight to voicemail, the other 1% they actually get through.
If someone sends a text 99% of the time the text won't come through for a few hours at least. Then you get all your texts in a batch if more than one has been sent.
Outgoing calls/texts also have problems (call can't connect or text send failed) but don't seem to be as bad as incoming.

Telecom cellphones don't have a problem in the same location.


What did the team say when you called and raised a ticket about it?




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz


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Reply # 299081 15-Feb-2010 14:22
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PaulBrislen:
CYaBro: What about where coverage looks good, ie all Vodafone cellphones have at least 3 bars of signal (on at least 6 different brands/models of Vodafone cellphones), but calls and texts don't come through for hours?
This has been going on at the same location for about 6-7 years now.
This happens all year round too.
If someone tries to call 99% of the time they will go straight to voicemail, the other 1% they actually get through.
If someone sends a text 99% of the time the text won't come through for a few hours at least. Then you get all your texts in a batch if more than one has been sent.
Outgoing calls/texts also have problems (call can't connect or text send failed) but don't seem to be as bad as incoming.

Telecom cellphones don't have a problem in the same location.


What did the team say when you called and raised a ticket about it?


This shows the Telecom serving Cell is closer so has better coverage for that location


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  Reply # 299082 15-Feb-2010 14:24
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PaulBrislen:
CYaBro: What about where coverage looks good, ie all Vodafone cellphones have at least 3 bars of signal (on at least 6 different brands/models of Vodafone cellphones), but calls and texts don't come through for hours?
This has been going on at the same location for about 6-7 years now.
This happens all year round too.
If someone tries to call 99% of the time they will go straight to voicemail, the other 1% they actually get through.
If someone sends a text 99% of the time the text won't come through for a few hours at least. Then you get all your texts in a batch if more than one has been sent.
Outgoing calls/texts also have problems (call can't connect or text send failed) but don't seem to be as bad as incoming.

Telecom cellphones don't have a problem in the same location.


What did the team say when you called and raised a ticket about it?


Not sure, my mum or dad were the ones that have called in the past but they have given up calling as they were pretty much told nothing can be done about.  Not in those exact words but you get the idea.
They probably haven't called "the team" in the last couple of years.




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