I have an iMate SP5 which seems to be locking up on startup (locks up on a screen with 'HTC Innovation' logo and 'StartupSplash' in the menu bar.
I've tried holding down the camera button on powerup but I just get a screen with three colours where I can't do anything. I've tried the instructions located at http://www.coolsmartphone.com/index.php?option=articles&task=viewarticle&artid=36&Itemid=3 but they don't seem to work at all.
If I wait about 10 minutes (literally) it actually boots into Windows Mobile but the green 'start call' / red 'end call' keys don't work.
Could anyone assist me in performing a hard reset?
TIA
Michael