Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › Contract changes


593 posts

Ultimate Geek

Trusted

#57936 1-Mar-2010 15:09
Send private message

Vodafone and other companies has the right to change contracts and prices as long as they give notice but what happens if you don't agree with the contract or the price rise???
If you are on a fixed contract then your stuffed or can you get out of the contract???

A very silly example but could happen, Vodafone puts a promotion out, $10 a month for home phone line and broadband, contract is for 12 months.  They get 10,000 customers to sign up, the very next month they put the monthly cost up to $50 a month and make changes in the contract.  

What rights does the customer have???? 

Create new topic
149 posts

Master Geek


  #303336 1-Mar-2010 16:22
Send private message

It should all read in the T's and C's, basically if they advertise this deal, and in the advertising they give the impression that this deal will run for 12 months (i.e. they won't change the price) if they go ahead and change it the Commerce Commission could get involved.  But they would probably just get told to pull the advertising and pay a fine, possibly some compensation.

However; if you signed up to this and the T's and C's state Voda (or whoever) can change the price at will, then guess what, your bad ... you signed up to a contract that say they can change the price at will ...


6434 posts

Uber Geek


  #303411 1-Mar-2010 18:28
Send private message

generally they can change the price as long as it doesn't have a 'material' impact on the contract (or if it is advantageous to you).

e.g. if you sign up for a plan that is $50/month and they change the price to $51 then I think that is ok(as long as they give you notice of course), but if they change it to $60 then that probably won't fly.

 
 
 
 




593 posts

Ultimate Geek

Trusted

  #303459 1-Mar-2010 21:20
Send private message

What about the terms and conditions?
The reason i started this topic is that i was informed that the T&C's for homeline and broadband are changing on the 1st of march, they haven't just changed a few words, they have changed the whole lot.
Have a look at the difference between the two T&C's on their website

Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus completes the build and commissioning of two new core Ethernet switches
Posted 8-Jul-2020 09:48

National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25

Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53

Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48

Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44

Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41

Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07

New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58

Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10

Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30

Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14

Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17

Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56

Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.