Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › One NZ (including Farmside) › Vodafone Outage, Wellington CBD
alasta

6889 posts

Uber Geek
+1 received by user: 3363

Trusted
Subscriber

#58993 24-Mar-2010 16:34
Send private message

Today my colleagues and myself have been having intermittant problems dialling out, as well as experiencing dropouts. I have just called Vodafone who have acknowledged that there are issues in this area which technicians are working on, and in the meantime anyone affected may benefit from disabling 3G on their devices.

So much for NZ's reliable mobile network...

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #310826 24-Mar-2010 16:41
Send private message

Its a single cell playing up in the CBD these things happen

Contractors are on site resolving the issue

John



Madmax77
152 posts

Master Geek


  #310834 24-Mar-2010 16:48
Send private message

Good time to repost this one from your illustrious leader....funny how he doesn't jump on this thread and defend...hmmmm.

@freitasm

I wouldn't can it an "outage" - you see, last week another mobile provider had a similar kind of problem affecting mobile data only and that word wasn't used - you see where I am going with this... 

Back to the normal program.  




Never ask what sort of computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him?

johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #310874 24-Mar-2010 17:32
Send private message

Cell restored

John



freitasm
BDFL - Memuneh
80654 posts

Uber Geek
+1 received by user: 41046

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #310880 24-Mar-2010 17:40
Send private message

Madmax77: Good time to repost this one from your illustrious leader....funny how he doesn't jump on this thread and defend...hmmmm.


I didn't even see this thread until now.




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

Madmax77
152 posts

Master Geek


  #310916 24-Mar-2010 18:40
Send private message

Fair enough, only human eh;-)




Never ask what sort of computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him?

sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #310946 24-Mar-2010 20:00
Send private message

Well at least the outage was shorter than the 2 months plus of no data on VF at Auckland airport due to faulty hardware!


 
 
 
 

Shop now for Dell laptops and other devices (affiliate link).
alasta

6889 posts

Uber Geek
+1 received by user: 3363

Trusted
Subscriber

  #310955 24-Mar-2010 20:21
Send private message

sbiddle: Well at least the outage was shorter than the 2 months plus of no data on VF at Auckland airport due to faulty hardware!



Is that still ongoing? A colleague of mine was at Auckland Airport yesterday and commented that despite having full 3G signal strength his data device was a paperweight.

johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #310961 24-Mar-2010 20:32
Send private message

sbiddle: Well at least the outage was shorter than the 2 months plus of no data on VF at Auckland airport due to faulty hardware!



I did a history search and no tickets were logged for data issues at Auckland Airport until I went off the INFO steve gave me

sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #310993 24-Mar-2010 21:29
Send private message

And I still don't think it's fixed. I has issues there again yesterday as well. Working fine on Monday.

sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #310995 24-Mar-2010 21:31
Send private message

alasta:
sbiddle: Well at least the outage was shorter than the 2 months plus of no data on VF at Auckland airport due to faulty hardware!



Is that still ongoing? A colleague of mine was at Auckland Airport yesterday and commented that despite having full 3G signal strength his data device was a paperweight.


The issue affected site 201 which gives coverage on the runway and in the gate lounges of the Air NZ terminal. Head down the escalator and you hand over to another site and things work fine.

johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #310999 24-Mar-2010 21:36
Send private message

sbiddle: And I still don't think it's fixed. I has issues there again yesterday as well. Working fine on Monday.


Will check stats tomorrow and see if they have degraded again

 
 
 
 

Shop now at Mighty Ape (affiliate link).
freitasm
BDFL - Memuneh
80654 posts

Uber Geek
+1 received by user: 41046

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #311016 24-Mar-2010 21:56
Send private message

But folks, please don't call it an outage, or Vodafone communications will come here hard!




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

richms
29099 posts

Uber Geek
+1 received by user: 10214

Trusted
Lifetime subscriber

  #311484 26-Mar-2010 00:14
Send private message

What can we call it where you get the message that lies to you "the gsm phone you have called is switched off or outside coverage" 3-4 times in a row straight after dialing when calling a vodafone customer, and then it goes thru without the phone being relocated or switched on (it was on with full signal the whole time)

Because to me that is an outage, but it seems that VF CSRs think it is normal operation for their network.

I am glad that more and more people are getting voicemail taken off as it is just a massive earner for the telcos to have those calls go to voicemail.




Richard rich.ms

johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #311494 26-Mar-2010 05:55
Send private message

richms: What can we call it where you get the message that lies to you "the gsm phone you have called is switched off or outside coverage" 3-4 times in a row straight after dialing when calling a vodafone customer, and then it goes thru without the phone being relocated or switched on (it was on with full signal the whole time


This is showing the Radio path is fine as the handset has full signal but there might be a issue between BSC to Cell no carrier can connect %100 of calls and there could be so many reasons why down to planned outage

John

freitasm
BDFL - Memuneh
80654 posts

Uber Geek
+1 received by user: 41046

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #311501 26-Mar-2010 08:18
Send private message

richms: What can we call it...



The reality is that at any point in time on a cell network one or more cells will be down for a reason or another (update, reconfiguration, fault, power, etc) and this is considered during the design of the network.

In an ideal world some sites overlap. However some cell sites may be overloaded if the failing site has a lot of connected cell phones.

Obviously "outage" is the lack of service - I would call a single cell site down an "outage". But it seems the word has been banned from some PR circles and they demand the use of "outage" now only for epic failures, let's say "XT size" failures. Otherwise not all networks would be "reliable", right?




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright