[WXC/VFX] Question about VFX Digital Voice

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Wify

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Topic # 66165 13-Aug-2010 19:34

XNet looks great, but I want a phone AND broadband internet, and its cheaper to get it all as a package from one provider.

VFX Digital Voice looks great, but I have three questions:

1) How is the quality? It is like Skype, where there is a delay, and you can hear your voice on the other end?
2) So it is FREE to make calls to LOCAL LANDLINES?
3) How much does it cost for people to ring me? Is it like them ringing a landline?

Is there anyway to have me be charged for the calls that people make to me? I don't mind paying for my calls to other peoples houses, but I don't want people to not call me because of a charge.

Thanks!

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Reply # 367336 13-Aug-2010 19:45

These questions have been done to death, use the search function!

Xnet are great, quality is no different to a normal landline at a fraction of the price + all the extra features like voicemail etc. The cost is with your hardware at the beginning, its worth having the better but more expensive all in 1 solutions, or so I have found anyway.

bcourtney

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Reply # 367341 13-Aug-2010 20:07

quick answers as follows:

1) Quality is excellent. Can't tell the difference between my old TCL landline and my new VFX line. Not at all like Skype.
2) Yes it's free to make local landline calls
3) nothing. It's just as though you've got a traditional landline.

Must ask though, have you actually been to their website and looked properly in to this product??

My 2 cents = I moved to VFX and ditched our TCL landline. Use VFX over our 10mbps TCL cable connection and haven't looked back. So many more features for free in a service that's a fraction of what I was paying for with TCL. AND no need to worry about organising disconnections/connections when I move house. Love it

SteveON

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Reply # 367350 13-Aug-2010 20:27

Been using VFX for about 5 years - occasional drop-outs but it is very very good, even have an extra line for the office fax. However VFX has only been good since we moved office to cable...

Wify

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Reply # 367355 13-Aug-2010 20:45

Hi, thanks guys :) I tried searching for answers but couldn't find any on here, clearly wasn't searching for the right keywords/phrases.

I have looked into this, but I don't really "understand" it too much. To me it seems too good to be true. I mean I've used skype.. I don't get how this is different, and why if its the same but cheaper, people don't use it already? No one I know uses this.

DrCheese

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Reply # 367359 13-Aug-2010 21:05

Using VoIP is a clear no-brainer. The answer is, "you should get it now". VFX is first-rate and is a good place to start. When you reach a higher geek status you can buy an IP phone and set up several phone accounts.

Why don't people use it more? Probably a combination of, 1) too hard and I don't want to think about it, and 2) it requires a small amount of effort and I can't be bothered. We'll all be using VoIP come the revolution. Just a matter of time. I think even Telecom is moving in that direction sometime in the next decade.

Check the Xnet web site and it will answer your other questions.

David.

[Edit: VoIP = voice over internet protocol. I forgot the rules!]

Wify

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Reply # 367361 13-Aug-2010 21:10

Hmmm.. this is more expensive than a landline + a 20gb cap on Snap would cost me if I used 20gb a month on XNet.\. I suppose I'll have to look into it more, its between these two. The great thing with this is I can go over and just pay for it, but at the same time, I want good speeds for gaming + I want to have good youtube/downloading speeds and good phone quality. I'll have to research also the start up costs. If they're too great, and theres little difference in phone quality (i.e. this isn't any better) its probably not worth it.

Anyone know why I would go this route instead of Snap?

richms

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Reply # 367363 13-Aug-2010 21:11

Skype sends stuff thru overseas servers or direct to your destination.

Chances are you are using skype with lousy hardware which is why the other end gets echo.

Richard rich.ms

DrCheese

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Reply # 367369 13-Aug-2010 21:18

Don't forget to factor in the cost of phone calls. A 2-hour call to Uncle Batukhan in Mongolia will cost you $12 on Xnet VFX, but will set you back $172.40 on Snap.

David.

Wify

27 posts

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Reply # 367372 13-Aug-2010 21:20

True, I suppose this is good for heavy toll calls. I don't use toll calls though, my family is ridiculous tiny and so we all live in Christchurch! Sad I know. When I take into account toll calls it suddenly makes sense: for those people with extended families/contacts, this would be a great deal. Unfortunately for me, being a broadband/local caller user, this just doesn't cut it and Snap is better. Thanks everyone for your help! :)

itxtme

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Reply # 367377 13-Aug-2010 21:31

Wify: Hmmm.. this is more expensive than a landline + a 20gb cap on Snap would cost me if I used 20gb a month on XNet.\. I suppose I'll have to look into it more, its between these two. The great thing with this is I can go over and just pay for it, but at the same time, I want good speeds for gaming + I want to have good youtube/downloading speeds and good phone quality. I'll have to research also the start up costs. If they're too great, and theres little difference in phone quality (i.e. this isn't any better) its probably not worth it.

Anyone know why I would go this route instead of Snap?

What street in CCH? Have you considered Telstra cable +vfx from xnet - this is what I do and it costs $80 + $13 - but I love cable and couldnt give it up for naked ADSL!

Had a quick look at Snap - what prices are you getting/using to quote the price difference??

Zeon

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Reply # 367378 13-Aug-2010 21:32

Wify: Hmmm.. this is more expensive than a landline + a 20gb cap on Snap would cost me if I used 20gb a month on XNet.\. I suppose I'll have to look into it more, its between these two. The great thing with this is I can go over and just pay for it, but at the same time, I want good speeds for gaming + I want to have good youtube/downloading speeds and good phone quality. I'll have to research also the start up costs. If they're too great, and theres little difference in phone quality (i.e. this isn't any better) its probably not worth it.

Anyone know why I would go this route instead of Snap?

Remember with Snap, they are located in Christchurch so if your in Auckland wanted to, for example connect to the US your traffic would go:

Auckland->Christchurch->Auckland->US

Wify

27 posts

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Reply # 367381 13-Aug-2010 21:35

Prices I'd be getting from Snap would be $77 for 20gb + landline. My landline would be $37. The real savings come from the broadband, which with my $10 discount would cost me $40. Considering this is altogether $77 and it costs $70 on XNet to get started alone (not taking into account bandwidth) this is probably my best option.

My street is Creyke Road. Forgive me for my ignorance, but can I use my address to work out speeds or something??? If so that'd be great! :)

Also: I am from Christchurch, so that'd help with that right, I'd just go Christchurch -> US?

maverick

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WorldxChange

Reply # 367456 14-Aug-2010 08:57

I could do the whole sales pitch, but I'm not a sales guy and self promotion is not really allowed.

So it come down to what you want , cheap and unknown or quality, our Voice service is generally regarded as the best in NZ because of our deployment model, Telecom NZ partner with us to deploy VOIP services in FTTH deployments , why because of the quality of our VOIP product ,we use carrier grade equipment and have been doing it for a number of years, Most ISP's are trying to become full providers and use free open source products so they can switch a phone call, not good for a national network, The full carrier VOIP grade deployments are expensive and not deployed with ISP's trying to become full providers.

If your after just cheap internet there are plenty of options. so base your choices on what you actually want.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

itxtme

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Reply # 367458 14-Aug-2010 09:13

Wify: Prices I'd be getting from Snap would be $77 for 20gb + landline. My landline would be $37. The real savings come from the broadband, which with my $10 discount would cost me $40. Considering this is altogether $77 and it costs $70 on XNet to get started alone (not taking into account bandwidth) this is probably my best option.

My street is Creyke Road. Forgive me for my ignorance, but can I use my address to work out speeds or something??? If so that'd be great! :)

Also: I am from Christchurch, so that'd help with that right, I'd just go Christchurch -> US?

I am not sure where you are getting the $77 from as I calculate $49.95 for the broadband (including the discount for having phone with them) + $37 for your land line = $86.

If you want naked ADSL (you are out of telstras cable area)

A) Snap Naked 10GB $69.95 + Xnet VFX (phone) $11.25 = $81.12

B) Xnet Fusion (includes VFX - phone) 20GB (note the larger GB) $90.47

C) Wait until next week to see what vodafone are going to offer naked!!

So why go naked? Its expensive, it always has been in NZ!! You get better value on your VFX but pay a premium for your broadband. You get heaps of great features on your phone that with POTS you have to pay for like voicemail, call fowrding, caller ID.

VFX saves me a bundle because the misses says we MUST have a home phone, and I say we MUST have cable, so VFX is a natural fit. When and if the prices of naked ADSL come down, there will be a huge increase in those using VOIP

Wify

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Reply # 367477 14-Aug-2010 10:01

Interesting! Is there any connection fee for just the VFX alone?

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