I've been making regular trips back to NZ this past year ince my Dad has terminal cancer...
On my last trip rather than purchasing the in-hotel data service, I picked up a vodafone mobile broadband pack which came with a dongle, SIM & I think 2GB data.
I rang 777 this weekend when I was over again to purchase some more data, they said I already had a $30 credit there, but I added another $30 too. I had some issues where the CSR put me oin a casual plan & the entire $60 was gobbled up in no time. I called back and got back on the BBsurfer plan $30 for 512MB.
Again I added another $30 just in case I went over... this is where it gets funky. When I called, they said they couldn't add a new 512MB until the current data was depleted. Thought that was a bit strange...
When I started to receive text messages, I attempted to TXT back the code BUYTOPUP512, but couldn't get this to activate. TXT messages back stating unable to process... (assumed I still had 10 of my 512MB left, as per TXT message received). When I check my balance the additional $30 I purchased has been swallowed up by casual usage rates again! WTF vodafone??
I'm back in Aussie now, flew out on the early flight today. But could I get an explanation of how I can top-up this prepay without getting shafted by these casual data rates please?
I found the process of TXTing BUY BBSURFER & BUYTOPUP512 very confusing when the CSR was explaining it to me.