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AllenG

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#86729 12-Jul-2011 18:57
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Anyone else on Xnet have significantly different latency tonight?

Since last nights planned ADSL maintenance outage my latency tonight has gone from aprox 50mS to 110 - 140mS. Anyone else seeing the same thing?

Latency to first hop 182.154.0.21 is still around 50mS that hasn't chsnged, so it appears to be within WXC

My route to northnet.net.nz has also changed.

Was  
192.168.1.1
ip-58-28-15-31.wxnz.net
ip-58-28-13-131.wxnz.net
ip-58-28-16-1.wxnz.net
ge-0-0-2-232.akl-ip04.wxnz.net
northnet.net.nz

now 

192.168.1.1
ip-182-154-0-21.wxnz.net
ge-0-0-2-232.akl-ip04.wxnz.net (58.28.96.1)
northnet.net.nz 


_______________________________________________________________________

Network Status Message

This area details any issues that are currently present on the network:

Type: scheduled

Subject: WxC Network Maintenance - ADSL 

Begin: 2011-07-12 00:00:00 

End: 2011-07-12 06:00:00

Body:

WorldxChange will be performing maintenance on some key network elements which will affect your service as follows;

All users of the following service will lose connectivity for up to 60 seconds between the window of Midnight - 06:00 on 12th July 2011.

Affected Service:

-              All ADSL based broadband connections

You may need to power-cycle your Router once this work has been completed.

Thanks,

WorldxChange Communications Operations

_______________________________________________________________________

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kyhwana2
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  #492622 12-Jul-2011 19:40
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Hmm, that's odd. I'm seeing that too..
http://pastie.org/2200724 http://pastie.org/2200731

Anyone else? (I'm in Hamilton, on fusion)



AllenG

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  #492623 12-Jul-2011 19:42
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Forgot to say I'm in New Plymouth on Fusion.

Looking at the changes to the Route, there have been some significant changes to the Xnet architecture.

Allen.

kyhwana2
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  #492625 12-Jul-2011 19:44
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I was wondering why my ping times in games were so high..



AllenG

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  #492630 12-Jul-2011 20:03
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I've raised a ticket with Xnet. If it's affecting your gaming or VOIP perhaps you should do the same.

Regards Allen.

maverick
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WorldxChange

  #492639 12-Jul-2011 20:25
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Thanks gents, we will take a look




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

AllenG

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  #492647 12-Jul-2011 20:38
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I see there is a current VFX fault on Xnet Network status affecting audio one way. I wonder if they are related?

Regards Allen. 

 
 
 

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kyhwana2
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  #492648 12-Jul-2011 20:40
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maverick: Thanks gents, we will take a look

Cheers maverick. Could you check on v6 as well?
HOST: bastet                      Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 2001:e20:2000:xxxx::1         0.0%    10    0.7   0.7   0.7   0.7   0.0
  2. 2001:e20:100f:3a1c::21        0.0%    10   15.3  36.1  15.3  58.9  12.9
  3. ???                          100.0    10    0.0   0.0   0.0   0.0   0.0

To ipv6.google.com
HOST: bastet                      Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 2001:e20:2000:xxxx::1         0.0%    10    0.7   0.7   0.7   0.9   0.0
  2. 2001:e20:100f:3a1c::21        0.0%    10   15.1  14.8  14.2  15.5   0.5
  3. ???                          100.0    10    0.0   0.0   0.0   0.0   0.0



maverick
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WorldxChange

  #492649 12-Jul-2011 20:40
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possibly... under investigation at present




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

maverick
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WorldxChange

  #492652 12-Jul-2011 20:42
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kyhwana2:
maverick: Thanks gents, we will take a look

Cheers maverick. Could you check on v6 as well?
HOST: bastet                      Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 2001:e20:2000:xxxx::1         0.0%    10    0.7   0.7   0.7   0.7   0.0
  2. 2001:e20:100f:3a1c::21        0.0%    10   15.3  36.1  15.3  58.9  12.9
  3. ???                          100.0    10    0.0   0.0   0.0   0.0   0.0

To ipv6.google.com
HOST: bastet                      Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. 2001:e20:2000:xxxx::1         0.0%    10    0.7   0.7   0.7   0.9   0.0
  2. 2001:e20:100f:3a1c::21        0.0%    10   15.1  14.8  14.2  15.5   0.5
  3. ???                          100.0    10    0.0   0.0   0.0   0.0   0.0




Our team are looking at the issues at present, as your aware there were some changes made this morning and it looks like a couple of issues have started to occur, we will need to investigate and resolve... sorry for the inconvenience





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

techsta
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  #492657 12-Jul-2011 20:53
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yes same here .. usual pings approx: 60-70ms to www.google.co.nz

now approx 160+ ms and network international was slow overnight with
severe drop outs to common file sites like asus.co.nz etc


:(       




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wein0
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  #492667 12-Jul-2011 21:14
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same here - logged a call.  engineers that made change last night need a good spanking...

 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
AllenG

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  #492685 12-Jul-2011 21:50
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Latency is back to normal aprox 50mS. came right in last half hour or so.

johnr
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  #492689 12-Jul-2011 22:04
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wein0: same here - logged a call.? engineers that made change last night need a good spanking...


Do you have solid proof its related?

wein0
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  #492690 12-Jul-2011 22:05
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you are right no solid proof - however a system wide issue following a system wide change is unlikely to be a coincidence...

Niel
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  #492735 13-Jul-2011 05:57
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maverick: Our team are looking at the issues at present, as your aware there were some changes made this morning and it looks like a couple of issues have started to occur, we will need to investigate and resolve... sorry for the inconvenience


Johnr, this is as solid proof as it gets.




You can never have enough Volvos!


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