Vodafone widespread internet browsing issue

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Beccara

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Topic # 88397 15-Aug-2011 14:42

http://www.stuff.co.nz/technology/digital-living/5447225/Glitches-hit-broadband-mobiles

Vodafone and Telecom say they are working to fix outages on their broadband and mobile services.

Vodafone said a widespread internet browsing issue was affecting access to international websites and it believed the problem was affecting all internet service providers.

Vodafone customers reported they were unable to access sites hosted outside of New Zealand.

Telecom's website was reporting "a technical fault" affecting connectivity for its broadband customers. It is not know if the fault was the same affecting Vodafone customers.

Telecom Customers in Wellington and the lower South Island have reported their internet is down.

Some Vodafone mobile customers in Wellington have also reported problems with network congestion and slow mobile internet.

Anyone know anything about this? Did Vodafone actually say it thinks it's hitting all ISP's??

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Reply # 506837 15-Aug-2011 15:03

I'm having a hard time getting a useable signal on VF 3G in Avondale at present

Zeon

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Reply # 506864 15-Aug-2011 15:43

Did Vodafone actually say it thinks it's hitting all ISP's??

Remember your quoting stuff.co.nz there so hardly quality journalism.....

Was really annoying as today i actually needed to use my Vodem! I RDPd into a server @ Orcon DC and web browsed from there :)

freitasm

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Reply # 506865 15-Aug-2011 15:46

Regardless of source, I read from other users experiencing no traffic on Vodafone 3G. Apparently something wrong with Vocus upstream.

I'd say Vodafone and Telecom problems are not related.

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vexxxboy

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Reply # 506866 15-Aug-2011 15:48

im on Snap and it went down for for a time , rang up and they said most broadband isp's were having problems, lasted 20-30 minutes

wreck90

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Reply # 506867 15-Aug-2011 15:49

i'm trying to phone vodafone and got dropped both times.

Also, their website account sign on is not working for me.

will wait until tomorrow.

Jaxar

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Reply # 506870 15-Aug-2011 15:51

Looks like it is working now. I don't have any info on root causes.

Please note: I have a professional bias towards Vodafone.

wreck90

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Reply # 506877 15-Aug-2011 15:58

Is this working for anyone?

http://www.vodafone.co.nz/myvodafone/

I signed on today (first time in many months), and was changing my password and the "505" error occurred.

I'm wondering, is the myvodafone unreliable? Given it is the first time I used it for a long time and it is not working.

JonnyCam

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Reply # 506885 15-Aug-2011 16:02

I'm wondering, is the myvodafone unreliable? Given it is the first time I used it for a long time and it is not working.

I think they had an issue today, was timing out when I was trying to get data usage for a few months for different numbers.

The VF website was down for a while too.

Jaxar

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Reply # 506888 15-Aug-2011 16:07

wreck90: Is this working for anyone?

http://www.vodafone.co.nz/myvodafone/

I signed on today (first time in many months), and was changing my password and the "505" error occurred.

I'm wondering, is the myvodafone unreliable? Given it is the first time I used it for a long time and it is not working.

I can log in fine from test pc.

Please note: I have a professional bias towards Vodafone.

wreck90

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Reply # 506891 15-Aug-2011 16:11

Jaxar:
wreck90: Is this working for anyone?

http://www.vodafone.co.nz/myvodafone/

I signed on today (first time in many months), and was changing my password and the "505" error occurred.

I'm wondering, is the myvodafone unreliable? Given it is the first time I used it for a long time and it is not working.

I can log in fine from test pc.

Still not working for me, I'll try tomorrow ......

marnicknz

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Reply # 506901 15-Aug-2011 16:39

Telecom DSL links went down around 12:30 for approx 45 mins. I am aware of outages in Auckland, Hamilton, Wellington, and Nelson. Their Broadband 0800 number was overloaded so I suspect a lot of customers affected. It took about 30 mins for the message to appear on their status page. Despite the media release suggesting that it was minor, I suspect it was quite widespread.
Going by the symptoms it sounds like a different issue to Vodafone's.

Brandonrnz

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Reply # 506919 15-Aug-2011 17:07

freitasm: Regardless of source, I read from other users experiencing no traffic on Vodafone 3G. Apparently something wrong with Vocus upstream.

I'd say Vodafone and Telecom problems are not related.

I remember when Voda were changing to Vocus, everything went haywire for ages, that was last year btw. My fixed line BB is back to normal, well as far as I can tell anyway :P

Linuxluver

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Reply # 507029 15-Aug-2011 21:44

Beccara: http://www.stuff.co.nz/technology/digital-living/5447225/Glitches-hit-broadband-mobiles

Vodafone and Telecom say they are working to fix outages on their broadband and mobile services.

Vodafone said a widespread internet browsing issue was affecting access to international websites and it believed the problem was affecting all internet service providers.

Vodafone customers reported they were unable to access sites hosted outside of New Zealand.

Telecom's website was reporting "a technical fault" affecting connectivity for its broadband customers. It is not know if the fault was the same affecting Vodafone customers.

Telecom Customers in Wellington and the lower South Island have reported their internet is down.

Some Vodafone mobile customers in Wellington have also reported problems with network congestion and slow mobile internet.

Anyone know anything about this? Did Vodafone actually say it thinks it's hitting all ISP's??

Maybe it's the government's firewalls / filters playing up....breaking access for us all on ISPs who pass their traffic through them "voluntarily".

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SandyJ

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Reply # 507571 16-Aug-2011 21:25

We are in Greymouth and having problems .. cant access Net via black vodem stick at all. Anyone else?
Im using the landline broadband but son is getting frustrated with the laptop vodem being out again.

(Sorry, posted this in the wrong thread before) Having same issues as yesterday and Voda site is positively crawling on my broadband.

muppet

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Reply # 507572 16-Aug-2011 21:28

My toaster isn't working and the cat really kicked up a huge mess her in litter box tonight.

Could this also be related?

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