Two questions
One, is that it isn't totally clear whether vodafone broadband is available without contract. Im getting an implication that it is, with a $101 connection fee and no modem supplied, but im not seeing this written anywhere, only implied.
Secondly, vodafone support told person A, who is leaving a flat, that it is not possible to transfer the name on an account or contract to person B moving in, and so person A is paying $200 to cancel their contract, and then person B possibly having to enter a new one or paying a $100 connection fee (likely with another ISP in fact).
Would make more sense if they could just change the name on it, as that way they are keeping them as a customer. Is the information they were given correct?
Cheers.