Civil Defence mobile alerts

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#1908081 26-Nov-2017 18:51

SATTV: [snip]When I hit the home button the message went away, there is no way that I can see to go back to see the message.

Unlock the phone, then swipe down from the top of the screen to show the notification.

PhantomNVD

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#1908091 26-Nov-2017 18:55

Well my iPhone 7+ on 2D got it audibly as I was reading on it at the time(and still in swipe down notify list) but SWMBO’s IPhone 6+ (Also 2D) got a vibrate and only just now bothered to check it to see the notification... so no more ‘urgently ‘ than when she gets a txt etc.

Perhaps it should at least continue to vibrate until it is checked?

Oblivian

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#1908103 26-Nov-2017 18:58

PhantomNVD: Well my iPhone 7+ on 2D got it audibly as I was reading on it at the time(and still in swipe down notify list) but SWMBO’s IPhone 6+ (Also 2D) got a vibrate and only just now bothered to check it to see the notification... so no more ‘urgently ‘ than when she gets a txt etc.

Perhaps it should at least continue to vibrate until it is checked?

Big time IOS bugs (after being on TV1 saying 'we got dis') it seems

Be sure to report in their feedback. I don't see my XSA generic S3 or parallel moto being supported anytime soon

jamesrt

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#1908104 26-Nov-2017 19:04

Gilco2: My HTC 10 never got it and I had even gone into messages beforehand and turned on Cell Broadcast but no message

My HTC M9 did get it (I had turned on Cell Broadcast prior); but it appeared as a standard text message from a 4-digit number 4*** (obscured because paranoia!)

I use an alternative text message app on my phone, which could be why it looked like a standard text message.

No special noise or anything.

Gilco2

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#1908106 26-Nov-2017 19:10

jamesrt:

Gilco2: My HTC 10 never got it and I had even gone into messages beforehand and turned on Cell Broadcast but no message

My HTC M9 did get it (I had turned on Cell Broadcast prior); but it appeared as a standard text message from a 4-digit number 4*** (obscured because paranoia!)

I use an alternative text message app on my phone, which could be why it looked like a standard text message.

No special noise or anything.

as I said I made sure and turned Cell Broadcast on and checked and it is still on but nothing. No standard text message either. My HTC 10 was bought at Noel Leeming so not parallel import if that makes a difference

jamesrt

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#1908110 26-Nov-2017 19:17

Bought mine from Vodafone directly (in a Vodafone store). Interesting that no HTC phones appear on the list, as Vodafone sold them for quite a while.

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Oblivian

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#1908112 26-Nov-2017 19:20

Gilco2:
jamesrt:

Gilco2: My HTC 10 never got it and I had even gone into messages beforehand and turned on Cell Broadcast but no message

My HTC M9 did get it (I had turned on Cell Broadcast prior); but it appeared as a standard text message from a 4-digit number 4*** (obscured because paranoia!)

I use an alternative text message app on my phone, which could be why it looked like a standard text message.

No special noise or anything.

as I said I made sure and turned Cell Broadcast on and checked and it is still on but nothing. No standard text message either. My HTC 10 was bought at Noel Leeming so not parallel import if that makes a difference

CB only covers standard warnings. As you see by screenshots these are 'presidential' level. That option is totally ignored if on/off regardless.

Retail outlets may sell import devices without you knowing. (Warehouse stationary most non 2d/vf advertised/tied for instance) this may well be one of them

Rushmere

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#1908114 26-Nov-2017 19:23

I didn't get any alert on my iPhone.

Could it be because I was connected to the network via a Vodafone Sure Signal at the time?

KiwiSurfer

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#1908115 26-Nov-2017 19:25

RunningMan:

SATTV: [snip]When I hit the home button the message went away, there is no way that I can see to go back to see the message.

Unlock the phone, then swipe down from the top of the screen to show the notification.

Doesn't do that for me. I found my friend's Android implementation to be better—his phone added a message to the SMS inbox with the message from CDEM.

On the iPhone once you clear the notification there is nowhere to find the info again at a later time. It's a but counter-intuitive because for other messages you can clear the notifications from the home screen, but if necessary you can always refer back to a message later in the app that stores the message (e.g. after clearing an SMS notification you can still find the SMS itself saved in Messages). My friend iPhone also had the same behavior so it is definitely not just me.

On the Android at least it saves the message and you have to actively press the delete button to remove it.

KiwiSurfer

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#1908116 26-Nov-2017 19:25

Rushmere:

I didn't get any alert on my iPhone.

Could it be because I was connected to the network via a Vodafone Sure Signal at the time?

Are you running a recent iOS version?

Rushmere

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#1908119 26-Nov-2017 19:30

KiwiSurfer:

Rushmere:

I didn't get any alert on my iPhone.

Could it be because I was connected to the network via a Vodafone Sure Signal at the time?

Are you running a recent iOS version?

Yes, it's an iPhone 6s running the latest version of IOS.

We also have an iPhone 5s in the house on the latest IOS which also didn't receive any alert either. That was also connected to the Sure Signal at the time.

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Oblivian

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#1908120 26-Nov-2017 19:34

It's pretty clear.. flush your notifications. You won't get it back.

For iPhone users, the alert will be in your notifications. Access your notifications by swiping down from the top of your screen. If you delete your notifications, the alert will also be deleted.

https://www.civildefence.govt.nz/get-ready/civil-defence-emergency-management-alerts-and-warnings/emergency-mobile-alert/emergency-mobile-alert-frequently-asked-questions-faq/

Oblivian

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#1908121 26-Nov-2017 19:36

Rushmere:
KiwiSurfer:

Rushmere:

I didn't get any alert on my iPhone.

Could it be because I was connected to the network via a Vodafone Sure Signal at the time?

Are you running a recent iOS version?

Yes, it's an iPhone 6s running the latest version of IOS.

We also have an iPhone 5s in the house on the latest IOS which also didn't receive any alert either. That was also connected to the Sure Signal at the time.

I doubt they Know the device locations to send them. And also doubt it had the CMAS capabilities built in. So probable cause.

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#1908123 26-Nov-2017 19:39

@Oblivian:
Rushmere:

KiwiSurfer:

Rushmere:

I didn't get any alert on my iPhone.

Could it be because I was connected to the network via a Vodafone Sure Signal at the time?

Are you running a recent iOS version?

Yes, it's an iPhone 6s running the latest version of IOS.

We also have an iPhone 5s in the house on the latest IOS which also didn't receive any alert either. That was also connected to the Sure Signal at the time.

I doubt they Know the device locations to send them. And also doubt it had the CMAS capabilities built in. So probable cause.

I don't think it's about location. He might be onto something - perhaps the SureSignal device doesn't support the signaling required for this alert to work. Perhaps @MikeHales might have to look at this?

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Kris89

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#1908129 26-Nov-2017 19:41

No message here.
Galaxy S7 G930F. Up to date stock Telstra firmware (7.0), and Cell Broadcast turned on in message settings.

Sounds like perhaps the 4 digit CB channel number is a new thing requiring special support?
Its a pity they couldnt also broadcast on the regular 3 digit CB channels as well (iirc pretty much every gsm phone in the last 10+ years supports these).

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