porting home number via Fibre on 2 degrees to 2 talk then moving to bagpipe

Forums › VoIP › porting home number via Fibre on 2 degrees to 2 talk then moving to bagpipe

livealittle

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#205352 9-Nov-2016 21:29

Have 2 degrees fibre with ph number via voip.

Looking at moving to bigpipe and want to port the ph number to 2 talk so the grandparents can still call.

What is the best way to do this without causing to much disruption? I was thinking port the number first then switch fibre over to bagpipe but part of me isn't convinced so thought I would ask the question

thanks

robjg63

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#1666908 9-Nov-2016 21:34

Well if you do it the other way you will have no phone for a while.
Port the number to 2talk, then move to bigpipe.

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chevrolux

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#1666946 9-Nov-2016 21:50

I would say port the number first and then transfer broaband.

Only thing I'm not sure is if they treat voice on fibre like they do with pstn/dsl lines - if you port the number the DSL will disconnect if clothed together. I would assume not, but just never come across the situation.

coffeebaron

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#1667009 9-Nov-2016 23:00

Who is this new ISP Bagpipe, sounds very Scottish :)

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speed

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#1667135 10-Nov-2016 08:56

chevrolux:

I would say port the number first and then transfer broaband.

Only thing I'm not sure is if they treat voice on fibre like they do with pstn/dsl lines - if you port the number the DSL will disconnect if clothed together. I would assume not, but just never come across the situation.

I agree about porting the number to 2talk first. I'm pretty sure the voice service and internet connection are only tied together (as per the old days of DSL) if the voice component is provided via Chorus' ATA service rather than being provisioned over the internet link via a customer-owned CPE ATA. I think Spark are the only PSTN provider that are using the ONT ATA service, so you should be safe to port the 2D voice number without loosing the internet circuit, although if I were you I would still contact 2D in advance to advice them of the pending port and advise them that you do not wish for them to cancel the internet component when the voice port goes through.

I would also consider requesting the BP provisioning be done as an additional-service install, ie along-side and in addition to the existing 2D UFB link. Chorus always run two fibres into each premises for a residential install, so having a second circuit installed alongside your existing one simply means the Chorus tech putting another ONT on the wall. Then you can transfer your network across to BP at your leisure and make sure everything is working before you decommission your old 2D circuit. It means an overlap of one billing month paying both providers, but that's simply the cost you pay for employing the option that provides the least disruption (and a month's overlap of fees is often more palatable to small businesses than the potential downtime of a day or more if things go wrong employing the churn mechanism).

cisconz

cisconz
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#1667147 10-Nov-2016 09:08

speed:

I'm pretty sure the voice service and internet connection are only tied together (as per the old days of DSL) if the voice component is provided via Chorus' ATA service rather than being provisioned over the internet link via a customer-owned CPE ATA. I think Spark are the only PSTN provider that are using the ONT ATA service, so you should be safe to port the 2D voice number without loosing the internet circuit, although if I were you I would still contact 2D in advance to advice them of the pending port and advise them that you do not wish for them to cancel the internet component when the voice port goes through.

I would also consider requesting the BP provisioning be done as an additional-service install, ie along-side and in addition to the existing 2D UFB link. Chorus always run two fibres into each premises for a residential install, so having a second circuit installed alongside your existing one simply means the Chorus tech putting another ONT on the wall. Then you can transfer your network across to BP at your leisure and make sure everything is working before you decommission your old 2D circuit. It means an overlap of one billing month paying both providers, but that's simply the cost you pay for employing the option that provides the least disruption (and a month's overlap of fees is often more palatable to small businesses than the potential downtime of a day or more if things go wrong employing the churn mechanism).

1 - Data is the "Master" Service now with POTS attached to that, so moving POTS works fine for all ISP's except Spark (As they don't do naked).

2 - You can order a new service on the existing ONT, it just comes out a second port.

Hmmmm

speed

296 posts

Ultimate Geek
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#1667167 10-Nov-2016 09:40

cisconz:

1 - Data is the "Master" Service now with POTS attached to that, so moving POTS works fine for all ISP's except Spark (As they don't do naked).

2 - You can order a new service on the existing ONT, it just comes out a second port.

1. What you have said reflects what I had said as well. However I would comment that in the scenario of a non-Spark internet circuit with PoTS provided by VoIP over the internet circuit (ie not via the Chorus ATA service), then the data is in fact the 'ONLY' service as far as the LFC is concerned. There is no difference between this and the old naked DSL circuits with VoIP provided over the internet link.

2. While this is correct, the upstream speed of the second RSP's internet circuit will be limited to 20mbit/sec and this may or may not be palatable to the customer, especially if the link remains that way after decommissioning the existing circuit. Hence I usually opt for a second ONT in this scenario.

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speed

296 posts

Ultimate Geek
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#1668560 12-Nov-2016 14:32

Hey livealittle, take a look at this thread:

http://www.geekzone.co.nz/forums.asp?forumid=43&topicid=205417

Someone points out that Bigpipe use CGNAT, so you'll need to organise a static IP to be included if you're moving service to them.

Personally I'd stay well away from any provider employing CGNAT for their UFB circuits, but each to their own. Just wanted to throw you a heads-up about the additional cost.