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Topic # 150260 16-Jul-2014 16:35
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Hi,

I am just thinking about signing a non-profit organisation up for a 2talk fax line as they are paying a ridiculous amount for fax to email at the moment. Does anyone here receive faxes on a 2talk line on a regular basis?

Any issues? I use 2talk voice and have no issues. I don't know how the port of the number from a fax to email service to another fax to email service will go.... fingers crossed!

Cheers, Matt.




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  Reply # 1090139 16-Jul-2014 16:45
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I have a few customers on the service, no complaints.

Yes the port request will be interesting, good luck. Let us know how it goes.




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  Reply # 1090168 16-Jul-2014 17:49
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The porting process in NZ is a very straight forward one. The big problem is small companies who make out they're providing a service (such as many 2talk resellers) rather than reselling it and can often be very difficult to extract from them who is actually providing the service.



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  Reply # 1090170 16-Jul-2014 17:52
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I just ported a clients telecom fax number over to 2talk and she loves it - wishes she'd done it years ago.

Porting was very smooth, she has a shared mailbox that all the people in the office have access to so everyone can view the received faxes

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  Reply # 1090185 16-Jul-2014 18:19
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Receiving is perfect on the 2talk to email, sending has never worked properly for me even sending the same file back to them. No drama tho, as I can always plug the MFC into an ATA to send, or else do it at work where fax is still used a lot for the elderly customers.




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  Reply # 1090235 16-Jul-2014 20:13
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2 clients using it...  no complaints at all.




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  Reply # 1090238 16-Jul-2014 20:17
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People still need/use fax?

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Reply # 1090248 16-Jul-2014 20:31
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Ragnor: People still need/use fax?

Saves on postage

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  Reply # 1090265 16-Jul-2014 21:09
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Ragnor: People still need/use fax?


Yes. It's still very common in some sectors.



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  Reply # 1090290 17-Jul-2014 00:29
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We use it lots in legal services, mostly because the banks seem to be stuck in the 90's when it comes to sale and purchase stuff. 

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  Reply # 1090291 17-Jul-2014 00:39
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Fax is still good for banking, although some banks now seem to have phased it out, but they still don't have secure email that you can add attachments to.

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  Reply # 1090641 17-Jul-2014 12:55
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Some Doctors are pretty big on faxes prescriptions too.

The fax-to-email services works really well. The email-to-fax service though can be hit and miss depending on the attachment you try to use.

The full proof option is have incoming faxes go to email and then use a standard fax machine on a SPA112 for sending.



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  Reply # 1090643 17-Jul-2014 12:58
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Thanks guys,

I have started the port process. It will be interesting to see what happens. The outfit that holds the current fax number is not a telco so I am not anticipating that the port process will go smoothly. It will save around $34 per month over the current provider which is a savings not to be sneezed at. If all else fails we will just set up a new number.

Cheers, Matt.




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