2talk fax service - how is the reliability?

Forums › VoIP › 2talk fax service - how is the reliability?

hairy1

3251 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#150260 16-Jul-2014 16:35

Hi,

I am just thinking about signing a non-profit organisation up for a 2talk fax line as they are paying a ridiculous amount for fax to email at the moment. Does anyone here receive faxes on a 2talk line on a regular basis?

Any issues? I use 2talk voice and have no issues. I don't know how the port of the number from a fax to email service to another fax to email service will go.... fingers crossed!

Cheers, Matt.

My views (except when I am looking out their windows) are not those of my employer.

radicall

94 posts

Master Geek

Trusted

Radicall

#1090139 16-Jul-2014 16:45

I have a few customers on the service, no complaints.

Yes the port request will be interesting, good luck. Let us know how it goes.

______________________________________ www.radicall.co.nz ________________________________________

Be Successful WITH US! - Light ideas for YOUR SUCCESS - Business Solutions OF A NEW AGE - Result Driven IDEAS _______________________________________________________________________________________________

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1090168 16-Jul-2014 17:49

The porting process in NZ is a very straight forward one. The big problem is small companies who make out they're providing a service (such as many 2talk resellers) rather than reselling it and can often be very difficult to extract from them who is actually providing the service.

nitrotech

1285 posts

Uber Geek

#1090170 16-Jul-2014 17:52

I just ported a clients telecom fax number over to 2talk and she loves it - wishes she'd done it years ago.

Porting was very smooth, she has a shared mailbox that all the people in the office have access to so everyone can view the received faxes

richms

26413 posts

Uber Geek

Trusted

Subscriber

#1090185 16-Jul-2014 18:19

Receiving is perfect on the 2talk to email, sending has never worked properly for me even sending the same file back to them. No drama tho, as I can always plug the MFC into an ATA to send, or else do it at work where fax is still used a lot for the elderly customers.

Richard rich.ms

Dynamic

3580 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1090235 16-Jul-2014 20:13

2 clients using it... no complaints at all.

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Referral links to services I use, really like, and may be rewarded if you sign up:
PocketSmith for budgeting and personal finance management. A great Kiwi company.

Ragnor

8085 posts

Uber Geek

Trusted

#1090238 16-Jul-2014 20:17

People still need/use fax?

oxnsox

1923 posts

Uber Geek

#1090248 16-Jul-2014 20:31

Ragnor: People still need/use fax?

Saves on postage

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1090265 16-Jul-2014 21:09

Ragnor: People still need/use fax?

Yes. It's still very common in some sectors.

lxsw20

3197 posts

Uber Geek

#1090290 17-Jul-2014 00:29

We use it lots in legal services, mostly because the banks seem to be stuck in the 90's when it comes to sale and purchase stuff.

mattwnz

19388 posts

Uber Geek

#1090291 17-Jul-2014 00:39

Fax is still good for banking, although some banks now seem to have phased it out, but they still don't have secure email that you can add attachments to.

chevrolux

4962 posts

Uber Geek
Inactive user

#1090641 17-Jul-2014 12:55

Some Doctors are pretty big on faxes prescriptions too.

The fax-to-email services works really well. The email-to-fax service though can be hit and miss depending on the attachment you try to use.

The full proof option is have incoming faxes go to email and then use a standard fax machine on a SPA112 for sending.

hairy1

3251 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1090643 17-Jul-2014 12:58

Thanks guys,

I have started the port process. It will be interesting to see what happens. The outfit that holds the current fax number is not a telco so I am not anticipating that the port process will go smoothly. It will save around $34 per month over the current provider which is a savings not to be sneezed at. If all else fails we will just set up a new number.

Cheers, Matt.

My views (except when I am looking out their windows) are not those of my employer.