Yealink W52P no connection

Forums › VoIP › Yealink W52P no connection

UrbanMyth

121 posts

Master Geek

# 179115 26-Aug-2015 23:24

As a follow on from: http://www.geekzone.co.nz/forums.asp?forumid=43&topicid=177851

I purchased the Yealink phone. I have also created a 2Talk account, which is enabled.

Everything is plugged in, phone charged, etc.

QOS upload and download has been enabled on router (although I am not 100% sure what the correct settings are, I set to VOIP)

2talk tells me that there is no phone connected. The router tells me there is.

When I open status on handset, then click on Line, it says No Matched Line. Is this the issue? If so, how do I match a line?

Or is there something else?

Looking to get this sorted before the copper line number is ported to 2talk please..

sbiddle

28144 posts

Uber Geek

Moderator

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Biddle Corp

Lifetime subscriber

# 1374989 27-Aug-2015 07:13

You clearly haven't configured the phone correctly or haven't configured your router correctly for VoIP. Answering your question really isn't possible with such limited information but it's safe to say the problem is unlikely to be 2talk.

CYaBro

3142 posts

Uber Geek

Subscriber

# 1374990 27-Aug-2015 07:16

In the Yealink web config have you set the line you have the account setup on to the handset?
You can also give the handset a display name in there.

speed

200 posts

Master Geek

# 1374999 27-Aug-2015 07:36

Hi UrbanMyth

The W52 devices generally work very well with 2talk.

First up, make sure that anything to do with SIP support in your router is disabled (eg SIP application level gateway for NAT).

Secondly please post the settings you have changed from a factory setup in the W52.

Pete

UrbanMyth

121 posts

Master Geek

# 1375000 27-Aug-2015 07:37

sbiddle: You clearly haven't configured the phone correctly or haven't configured your router correctly for VoIP. Answering your question really isn't possible with such limited information but it's safe to say the problem is unlikely to be 2talk.

I know it will be a local issue.... I am not blaming 2talk. What info do you require please so I can get this sorted

I am connecting to a TP-Link TL-WR1043ND (v2) router running Gargoyle firmware upgrade. This is connected to a DrayTek Vigor DV130 ADSL/VDSL Modem using PPoE.

I have configured the phone to use DHCP, and it picks up the local network fine. The router has assigned it an ip address. I can also see the connection on the router web config.

I have enabled QOS on the router for both upload and download. I have also selected "VOIP" on both screens. Other than that, I have changed nothing in these screens. If required, I can screenshot later when I get home.

Is there anything else on the phone that I should be configuring? The user manual does contain basic limited info

coffeebaron

5501 posts

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Trusted

Lifetime subscriber

# 1375010 27-Aug-2015 08:40

2talk can autoprovision these Yealinks.

Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

UrbanMyth

121 posts

Master Geek

# 1375356 27-Aug-2015 18:20

All sorted :D

Got lost on some of the terms you guys were using, but found a link which showed how to set up to 2talk with Yealink phone.

Basically the base had not been configured... everything else was fine

Thank you for your help and time :)