[Help] Setting up SIP on a SPA122 for my Slingshot homeline

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tekiwibird

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Geek
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#231983 23-Mar-2018 16:37

Hi,

Wondering if anyone has attempted getting their slingshot homeline working on their own ATA with success. I can't seem to get mine up and running, even though Slingshot has been helpful with some configs on their side:

SIP Proxy: voice.slingshot.co.nz
SIP Proxy Port: 5060

SIP Outbound Proxy: voice.slingshot.co.nz
SIP Outbound Proxy Port: 5060

SIP Registrar: voice.slingshot.co.nz
SIP Registrar port: 5060

DTMF relay payload setting: 101

VoIP dialplan setting: ([2-9]xxxxxx|0[34679]xxxxxxx|0[589]0[08]xxxxxx|0[02]x.|08[1-689]x.|087[0-8]x.|0879[0-9]|05[1-9]x.|1xx|1xxx|7xx|#x.|01x.|909|606|*xx)

Can anyone help me?

I've followed the basic setup mentioned here for regional settings: http://blog.2talk.co.nz/spa122.html and

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296 posts

Ultimate Geek
+1 received by user: 101

#1982282 23-Mar-2018 16:47

Hi tekiwibird

I see it's your first post. You've done well to include the config data that Slingshot gave you.

Tell us a little more about what you mean by "can't seem to get mine up and running".

Is it failing to make outbound calls?

Or is it failing to receive inbound calls?

Or are you struggling to install the config in the right place in your ATA?

Something else?

tekiwibird

20 posts

Geek
+1 received by user: 1

#1982288 23-Mar-2018 16:52

Following the 2talk guide, and swapping out info as per what was given by Slingshot, I haven't been successful in getting the SIP line to register.

I have setup my UID as my phone # and password as what was given by Slingshot.

Would a screenshot of my SIP / Line 1 pages from the config utility help? I must be getting something wrong.

tekiwibird

20 posts

Geek
+1 received by user: 1

#1982292 23-Mar-2018 17:00

Currently I've disabled Line 1

speed

296 posts

Ultimate Geek
+1 received by user: 101

#1982293 23-Mar-2018 17:01

Yep, that's a good idea.

tekiwibird

20 posts

Geek
+1 received by user: 1

#1982296 23-Mar-2018 17:03

Done, hopefully someone can shed light on my problem. Thanks in advance!

speed

296 posts

Ultimate Geek
+1 received by user: 101

#1982297 23-Mar-2018 17:05

I see you have redacted the User ID and Auth ID. Are they the same? I think they need to be.

Try setting the 'Use AuthID' pop=up to 'yes' as well.

Also, don't forget to set the Line Enable to Yes.

New World

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tekiwibird

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Geek
+1 received by user: 1

#1982302 23-Mar-2018 17:12

Yes I have tried that as well, display name/user id/auth id are all my number eg. 64XXXXXXXX

After setting line up, and use auth id to yes, it still fails to register, although its sending SIP packets:

speed

296 posts

Ultimate Geek
+1 received by user: 101

#1982454 24-Mar-2018 09:57

Does the ATA give you any more information other than that it's failing to register? Ie why it's failing?

There could be many causes, eg hostname-lookup failure, no route to host, connection refused by host, no response from host, authentication failed etc.

If it doesn't give any further indication as to why reg failed then my next step would be to do a packet capture of the ATAs traffic for examination. The truth is always on the wire.

sbiddle

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#1982461 24-Mar-2018 10:10

AuthID is only needed if the SIP proxy requires an AuthID. Most providers just require a SIP username and SIP password and not SIP username, SIP AuthID and SIP password.

Without a SIP debug there isn't much anybody can say, as that's the only thing that will tell you what is wrong.

There are around 40 settings that need to be set in a typical SPA ATA config to ensure it works optimally in NZ, and some such as RTP packet size that people don't change that cause grief with IP interconnects if you're using alaw/ulaw (I'm also not sure why you're usign G.729 as your preferred codec).

michaelmurfy

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#1982517 24-Mar-2018 12:16

I have successfully set up a SPA122 on Slingshot VoIP but I have another issue with some mobile phones getting one way voice (an issue I am yet to solve).

I am going to investigate maybe this weekend - if I do I'll pull the settings for you.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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mdf

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#1982524 24-Mar-2018 12:25

Does the ATA work if you set it up with a 2talk account (an 028 account is free)?

New World

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tekiwibird

20 posts

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#1982534 24-Mar-2018 12:59

I chose the codec preference based off the 2talk setup, thats customized for NZ. I'm not sure about the RTP settings - port ranges/packet sizes. What are your recommendations?

tekiwibird

20 posts

Geek
+1 received by user: 1

#1982539 24-Mar-2018 13:21

Michael, that would be immensely helpful!

Mdf, that's a good idea, I registered for an account but haven't had the time to verify yet. I'm thinking there are some differences between both setups anyway, but it is good advice to check if the ATA is ok.

happynut

4 posts

Wannabe Geek

#1983859 26-Mar-2018 22:22

I managed to get an SPA122 working with slingshot this weekend

Try these settings

# Proxy and Registration

Proxy: 119.224.142.182

Nothing in the Outbound Proxy

Use Outbound Proxy: No

# Subscriber Information

Password: <whatever they have given you or the password you use to log into your online account>

User ID: <your phone number with the 64 prefix>

Use Auth ID: No

all other fields left blank

# Audio Config

Preferred Codec: G711A

This got me connected and registered with Slingshot's server

As sbiddle says, there are a lot of of other settings that need to be tweaked to get things working properly. I am a complete VOIP newbie, but I found this amazing post :

https://www.geekzone.co.nz/sbiddle/7208

by the amazing sbiddle, to whom I owe a great deal of thanks and beer.

I didn't try and apply the config, just went through and copied the values into the appropriate places in the SPA122 config.

There were a couple that I could not match, such as FXO_Port_Impedance, because (if I am understanding things correctly) this device doesn't have FXO ports.

Once I finished this, the phone worked.

I have had issues where it stopped receiving incoming calls (nothing in the logs at all) but looking on the CISCO forums, I found the suggestion to set "Register Expires:" to 180. This seems to have solved the issue, but more testing is required to be sure.

I hope that helps

A big thanks to the geekzone community who provide awesome information.

michaelmurfy

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#1983885 26-Mar-2018 23:34

@happynut Thanks very much for providing this. There is very little information to configure Slingshot on the SPA122's so it is good to have this information.

I've just asked the chap I set up the SPA122 for (mostly using 2talks configuration) to check your configuration with the one that I set up - if it works with his problem of not getting some inbound calls then I'll ask if he can create a copy of the configuration to send to me so I can sanitize and share it. It seems there are a few people with issues.

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