Unable to make outbound 2talk calls

#26689 30-Sep-2008 19:05

Signed up for 2talk today, no hassles there. Software installed fine etc, I can call into the number with no problems, but I cannot call out. It just sits there doing nothing after I hit dial. Tried the test call, same issue.
Am I missing something somewhere for making outgoing calls ?
Would ask on the 2talk forums but have to wait till my account is authenticated by the admin.... and hes probably gone home for the night :)

XPD^ / DemiseNZ

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

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#168160 30-Sep-2008 21:32

Have you put money on your account? Also, did you sign up from a NZ connection?

2talk require manual validation for international signups, to minimise fraud.

xpd

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#168217 1-Oct-2008 07:49

Im on a NZ connection, no didnt put money because it didnt ask me to on the free account.
I finally got it to ring out but soon as anyone picks up, it goes dead - silence at both ends.

XPD^ / DemiseNZ

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

cisconz

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#168275 1-Oct-2008 11:09

xpd: Im on a NZ connection, no didnt put money because it didnt ask me to on the free account.
I finally got it to ring out but soon as anyone picks up, it goes dead - silence at both ends.

That is a NAT issue.
What device are you using on your end?

Hmmmm

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#168285 1-Oct-2008 11:50

Via a 3Com OfficeConnect 3CRWDR100A-72 (DSl2, Wifi etc)

Guessing Id need to open some ports then......

XPD^ / DemiseNZ

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

cisconz

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#168353 1-Oct-2008 15:27

a phone?
a soft phone?

Hmmmm

old3eyes

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#168434 1-Oct-2008 19:23

xpd: Im on a NZ connection, no didnt put money because it didnt ask me to on the free account.
I finally got it to ring out but soon as anyone picks up, it goes dead - silence at both ends.

I just signed and put $10 on the account and am using a Netcomm V90 SIP fone. I have the reverse problem. I can call out and talk OK but when I call in the fone rings but when I answer it the call disconnects. THis works fine bothways with X-Lite.

Any pointer would be helpful. It's not a biggy incalling due to the cost but I would like to get to the botton of it..

TIA

Regards,

Old3eyes

xpd

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#168440 1-Oct-2008 19:35

cisconz: a phone?
a soft phone?

Sorry, the 2Talk softphone. I found a post in their forums regarding ports so Ive opened those but havent had a chance to test it yet.

Ive also got a Cisco 186 ATA I might give a try soon as I find a suitable power adaptor for it

XPD^ / DemiseNZ

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

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#168457 1-Oct-2008 20:54

xpd: Via a 3Com OfficeConnect 3CRWDR100A-72 (DSl2, Wifi etc)

Guessing Id need to open some ports then......

I have exactly the same router with a Linksys PAP2T behind it. No ports are opened, no special setup, nothing, it just works

So I don't think your router is to blame.

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#168527 2-Oct-2008 07:59

Well, I found the following on the 2talk forums..basically 2Talk uses 50600 UDP (instead of standard SIP 5060). So Ive opened that and tried again.... this time I could call out, and I could hear the other end for about 3 seconds, and they could hear me for about 3 seconds then it all went dead. So it seem Im slowly getting there....

Pity the 2Talk forums are so dead, you'd think someone on their support team would be there to help...... oh well.

XPD^ / DemiseNZ

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

old3eyes

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#168528 2-Oct-2008 08:06

I tried pinholing UDP 50600 last nite but didn't help my incoming problem. I took the fone to work and it works fine there both ways. So it's back to the drawing boards.. I would have assumed that work would be a problem anfd home OK..

Regards,

Old3eyes

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#168537 2-Oct-2008 08:59

I cant test it at work, our firewalls pretty tight.... curses.

Found I need to open these ports also... 35000 - 40000. But thing is, my router is a little picky, it wont let me open ports to an IP where those ports are not listening. And for some reason it seems to think nothing is listening on that range, so Im stuck. Frustrating....

Ill figure somehting out though.

XPD^ / DemiseNZ

Disclaimer - It wasn't me, the dog ate my keyboard, my account was hacked, I was drunk, ALIENS.

old3eyes

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#168691 2-Oct-2008 21:02

Now I'm completely stumped. It's something to do with my DSE XH1175 ADSL router. I also have an old Dynalink RTA020 and with no pinholes it works fine both ways. I suspected the problem in the DSE inbuilt fire wall so I disabled that but still the same . Removed all the pin holling still nogo. So short of buying a new ADSL router I'm stuck and trying again. I'm not using the Dynalink as your lucky to get 1.8Mbit download. It's an emergency backup. With the DSE I get 3Mbit.

Regards,

Old3eyes

nate

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#168697 2-Oct-2008 21:28

Welcome to the mix of VoIP and misbehaving routers!

I encountered a weird issue at a client's premises with a particular brand that would work fine for a week, and then stop working. It was a known issue, and the manufacturer didn't have a firmware to fix it. It took us forever to diagnose.

Save yourself further stress and invest in a decent ADSL router, my recommendation is for anything in the Draytek range. It is at a higher price point than say Linksys but they are rock solid, plus do QoS out of the box.

old3eyes

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#168745 3-Oct-2008 08:18

nate:
Save yourself further stress and invest in a decent ADSL router, my recommendation is for anything in the Draytek range. It is at a higher price point than say Linksys but they are rock solid, plus do QoS out of the box.

Thanx. I'll look into them..

Regards,

Old3eyes

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#168746 3-Oct-2008 08:18

It is a decent router

But Im upgrading it soon anyway to a Linksys for VFX....... Ill keep playing with the 3Com for now, if I get it working, great, otherwise, nothing lost but some time.

XPD^ / DemiseNZ